Cheryl Carlson, MBA, CSM®

Cheryl Carlson, MBA, CSM®

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location of Cheryl Carlson, MBA, CSM®St Paul, Minnesota, United States

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  • Timeline

  • About me

    Strategy, Execution, CX | Super Connector

  • Education

    • Forrester

      -
      Cx Pro Customer Experience
    • Scrum Alliance

      2019 -
      Certified ScrumMaster® (CSM®)
    • Cardinal Stritch University

      2000 - 2002
      MBA Marketing and Finance
    • University of Wisconsin-River Falls

      1993 - 1996
      B.S. Biochemistry
  • Experience

    • 3M

      Jan 2003 - Jan 2008

      Responsible for marketing DDSD technology platforms to external parties. Partnering with the business development team to performed upstream marketing activities and synthesize learnings to provide business justification for improved proof of concept positioning to maximize licensing agreements.

      • Global Market Development Supervisor

        Jan 2005 - Jan 2008
      • Advanced Systems Analyst

        Jan 2003 - Jan 2005
    • Grow With Science, Inc

      Jan 2008 - Jan 2010
      Founder

      Created, executed and launched strategic business plan leveraging scientific knowledge and passion for education to introduce young learners to science with engaging programs.

    • Coloplast

      Jan 2010 - Jan 2011
      Product Manager, Continence

      Partnered with global marketing teams to drive establishment of best practices and development of tools, campaigns and programs to drive awareness and communicate benefits of product line at IDN’s and stand-alone facilities.

    • Data Sciences International

      Nov 2011 - Aug 2018

      Accountable for driving business growth through launch of scientific services and adjacent market portfolio strategies. Worked collaboratively with the marketing team to create and execute customer centric marketing strategies to drive awareness and achieve revenue objectives in CRO, Biotechnology, Pharmaceutical and Government industries.

      • Manager, Services and Strategic Marketing

        Aug 2016 - Aug 2018
      • Sr Market Manager

        Aug 2014 - Aug 2016
      • Market Manager

        Nov 2011 - Aug 2014
    • Be The Match operated by National Marrow Donor Program

      Aug 2018 - Mar 2019
      Sr Manager Strategic Marketing, Be The Match

      Responsible for leading a team of marketing managers and consultants who developed marketing plans and programs to ensure success for business partners. Played an integral role in guiding the entire marketing & communications team in creating integrated marketing strategies aimed at driving new business development, fundraising strategies, product development, sales and client retention.

    • Simply Bold LLC

      Apr 2019 - now
      Fractional Marketing Executive

      Partnering with businesses to bridge the gap between vision and goals with simple, bold, and actionable marketing strategies.

    • Wells Fargo

      Jan 2020 - now

      Partner with organizational Leaders to develop and execute strategies to increase engagement, improve business performance, and reduce risk. Evaluated interaction points across the customer lifecycle and partnered with business leaders to create and execute customer experience strategies.

      • VP, Sr Business Execution Consultant

        Jul 2021 - now
      • VP, Customer and Team Member Experience Strategy & Initiatives

        Jan 2020 - Jul 2021
  • Licenses & Certifications

    • CX Pro Certification

      Forrester
    • Certified ScrumMaster (CSM)

      University of Minnesota
      Mar 2019
    • Power BI: Dashboards for Beginners (2022)

      LinkedIn
      May 2024
      View certificate certificate
  • Volunteer Experience

    • VP Communications, Board of Directors

      Issued by PDMA - Product Development and Management Association on Sept 2020
      PDMA - Product Development and Management AssociationAssociated with Cheryl Carlson, MBA, CSM®
    • 4DX Coach

      Issued by Data Sciences International on Jan 2017
      Data Sciences InternationalAssociated with Cheryl Carlson, MBA, CSM®
    • Head Coach

      Issued by WBL Fastpitch Softball on Jan 2013
      WBL Fastpitch SoftballAssociated with Cheryl Carlson, MBA, CSM®
    • President

      Issued by Parent Teacher Organization on Jan 2011
      Parent Teacher OrganizationAssociated with Cheryl Carlson, MBA, CSM®