Steph Nick

Experience

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  Berkley Risk Administrators (a W. R. Berkley Company)

  Feb 2005 - Apr 2008

  Claims Examiner

  -Responsible for knowing and abiding by state laws, deadlines, and regulations regarding Workers’ Compensation claims.-Lead position as a computer trainer to colleagues when company converted to paperless system.-Interacted with diverse populations on daily basis and being able to handle and accommodate difficult claimants.

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  American Indian OIC

  Jul 2011 - Sept 2012

  Healthcare Employment Counselor

  -Facilitated work readiness training and coordinated employment-based workshops.-Assisted large case load of program participants with daily repetitive job search activities.-Responsible for maintaining accurate client files and data entry of participant’s progress.-Assisted Employment Services Coordinator in other areas as needed.

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  American Indian OIC

  Mar 2014 - now

  • Manage core operations and workplans that result in the superior performance and positiveoutcomes of American Indian OIC’s MFIP, SNAP, and financial opportunities programs• Ensure ongoing contract compliance and oversee the integration of new agency contracts• Maintain a reporting calendar and develop data and narrative submissions for contract holdersand AIOIC’s board of directors• Oversee program budgets and collaborate with finance staff on contract billing and financialreporting• Lead a team of program staff including ongoing management, onboarding, professionaldevelopment, and performance evaluation• Develop internal and external resource, referral, and recruiting relationships that advanceprogram and participant outcomes• Serve as the first point of contact for departmental conflicts or complaints• Provide oversight to ensure the accurate use of and entry into the Workforce One databasesystem and other internal and external program databases• Ensure the department’s outputs, outcomes, and practices are in alignment with AmericanIndian OIC’s strategic vision and values• Serve as a key member of the agency’s leadership team Show less -Execute accurate Agency reporting on a state, federal, and internal level. -Enroll potential students in Takoda Institute program of choice while guiding them through the training process to ensure they successfully complete.-Complete student enrollment on a quarterly basis.-Prepare class schedules, student transcripts, and distribution of grades.-Conduit between administration, faculty and all other Takoda Institute staff.-Provide referrals to other in-house agency programs Show less -Enroll potential students in Takoda Institute program of choice while guiding them through the training process to ensure they successfully complete.-Provide backup to Financial Aide and Registrar. -Achieve placement/retention goals for all contracts and the accrediting body including fulfilling the requirements of these contracts and abiding by their guidelines. -Counsel individuals and groups in job-seeking techniques, including applications, resumes, cover letters, interviews, contacting employers and job retention skills.-Develop and maintain relationships with employers, educational facilities, area job training agencies, and other relevant referral or resource providers be resourceful finding job leads. -Provide crisis intervention including connecting clients with the best resource to overcome barriers to employment. -Use appropriate technology and agency databases to maintain updated client information and program reports as necessary. Show less -Develop and manage employment services at college partner locations.-Create and maintain relationships with college employment program staff and administration.-Lead communication efforts with students.-Provide oversight for Takoda Group staff offering job placement services at off site locations.-Offer direct placement and retention activities and case management for job seekers.-Provide customer service, interview, and workforce development workshops or presentations to students.-Create, maintain, and monitor workforce development tracking systems and databases that include on and offsite participant activities.-Participate in invoice development and activity tracking for contracts.-Provide data pulls for college relationships or agency reports, policy meetings, site visits, or any other requested information. Show less

  • Takoda Stability Director

    Jan 2022 - now

  • Data Management Specialist

    Sept 2012 - Feb 2022

  • Registrar

    Apr 2016 - Jul 2019

  • Career Services Representative

    Mar 2015 - Sept 2016

  • Employment Services Coordinator

    Mar 2014 - Mar 2015
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  American Indian OIC/Takoda Institute

  Jul 2019 - Jan 2022

  Assistant Director of Takoda Institute