Bill Walton

Experience

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  Hickory Public Schools

  Jan 1995 - Jan 2005

  Computer Technician

  I started as an intern with the Hickory Public School System while still in college. After getting hired on full time, I spent the next ten years with my hands in every aspect of the technology department. This first technology job provided me the opportunity to gain a very holistic understanding of technology as I was asked to take on many responsibilities and wear many hats.I earned my Novel CNA and began maintaining ten Novel 3.12 servers at 10 separate sites. Later, I was part of the migration to 10 Microsoft 2003 domain controllers in a single WAN. As part of this migration, I created scripts which automated the configuration of computers based on school location, as well as scripting the creation of users accounts.My day to day activities included maintaining Microsoft desktops, installing networked applications, creating Active Directory user accounts, troubleshooting fiber connectivity in the network, and setting Cisco port configurations.Using PHP and SQL, I wrote and maintained an intranet site for the technology department to manage repair requests throughout the school system.* Active Directory 2003* Exchange 2003* Novel 3.12* Desktop Support* VBScript* HTML* PHP Show less

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  Alex Lee, Inc.

  Jan 2006 - Jan 2014

  Senior Microsoft Exchange Administrator

  My primary resposibilities at Alex Lee, Inc. include the design and management of the Exchange 2010 and Active Directory 2008 environments. Though, I also maintain five XenServers, Trend Back End Server patch management software , Trend Officescan anti-virus software. I, also, provide backup for the VMWare and EMC SAN administrator.When I first started at Alex Lee, Inc. I migrated their email from Mirapoint to Exchange 2003 utilizing VBScript. I have since managed several email migrations through the different Exchange versions. I currently handle 3000 user and email accounts for three sites. These mailboxes are managed by three mailstores, two client access servers and front ended by an ISA 2006 server.With Active Directory, I manage creation and deletion of accounts, security access to Organizational Units, and trouble shooting of replication. Alex Lee, Inc. had a Novel 3.12 and Active Directory 2003 mixed environment. I helped transition the Novel users to a complete Active Directory 2003 environment. Since then, I have migrated our 2003 environment to a completely virtual Active Directory 2010 environment.I took over responsibility of the Citrix environment in 2007. I have since migrated to a completely virtual XenServer 6.5 environment which handles about 300 thin clients and 100 desktops.* Exchange 2003/2007/2010* Active Directory 2003/2008* Citrix 4.5 Presentation Server* XenServer 6.5* Trend Micro Officescan* Trend Micro Back End Server* SCCM 2003/2007* SCOM 2007/2012 Show less

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  Lowe's Companies, Inc.

  Jan 2014 - Oct 2017

  Exchange Engineer

  Throughout my career at Lowe's I had 3 primary roles. I started as an Exchange SME where my job consisted of helping application owners integrate with Exchange and troubleshooting Exchange issues.But after a year, my focus at Lowe's changed. I was tasked with developing Windows Group Policies to harden the Domain Controllers and the Windows 2008 server environment. The role required me to work closely with both security and compliance teams to find the best possible solutions.Finally, my role shifted to Project Manger. In this position, I helped with IT for IT projects. I developed timelines for projects and reported up to Directors on the progress of the projects. Show less

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  PeoplesBank of Newton

  Oct 2017 - now

  Director of Technical Services Unit

  I manage the activities of the Technical Support Unit (TSU), including work planning, coaching and training oversight for subordinate Level 2 technicians. I provide technical thought leadership in recommending and developing network and systems technology architectures for the bank. I serve as the level 3 technical support for the Service Delivery organization as required. I also, work closely with CTO and outsourced managed services entities to evaluate and insure optimal performance of networks and systems including fully testing redundant and backup solutions. I help in the planning, design, and installation of future network infrastructure, platform systems, and other related technology initiatives. Show less