Jonathan Moore

Experience

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  Indiana State University

  Sept 2001 - May 2002

  Computer Specialist in Student Publications

  • Resolved Indiana Statesman and IQ magazine staff problems with software and equipment malfunctions.• Published reports to document computer security and emergency policies, procedures, and tested results.• Proficient in Microsoft Office, Adobe InDesign and Photoshop, and experienced in both PC and Mac environments., Adobe InDesign and Photoshop, PC and Mac.

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  Indiana State University

  Sept 2002 - Dec 2005

  Student Assistant in College of Arts and Science

  • Responded to all student and faculty inquiries in a professional, courteous, and timely manner.• Answered incoming phone calls and directed them to the appropriate person.• Maintained and organized office inventory on a monthly basis.• Received, sorted, and distributed all incoming and outgoing mail throughout the college campus.

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  Indiana Statesman

  Jan 2005 - May 2005

  Columnist

  • Conducted research, interviews, and observations to gather information and develop story ideas.• Wrote engaging articles on various topics for the student newspaper.• Increased readership feedback and participation through interactive writing.

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  Landscape Design Associates

  Apr 2005 - Sept 2005

  Propagator

  • Divided and potted perennials in field growing operation

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  Indiana House

  Jan 2006 - Mar 2006

  Communications Intern

  • Composed press releases, letters to the editor, and columns for statewide media coverage of legislation and the legislative process.• Utilized research and analytical skills to gather information for media outreach and messaging.• Cultivated positive relationships with legislators and their staffs through effective communication strategies.

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  The Watchman

  Sept 2006 - Jan 2008

  Publisher

  • Founded and launched a quarterly non-profit and independent student publication, which became a member of the Collegiate Network representing over 100 student papers.• Recruited and worked with volunteer writers, many of whom had no formal training in writing, to develop and refine articles.• Managed the production and distribution of each issue, ensuring that all deadlines were met and quality standards were upheld.

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  Vigo County Clerk Office

  Oct 2006 - Nov 2008

  Clerk

  • Assisted with early voting at Southland, Meadows Mall, and Plaza North.• Ensured the voting process was carried out in accordance with established rules and regulations.• Provided excellent customer service to voters and resolved any issues or concerns in a timely and efficient manner.

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  OURcountry

  Jan 2007 - Mar 2007

  Social Director

  • Played a key role in developing and implementing marketing strategies for one of the first video networking platforms.• Managed and maintained activity on dozens of social groups, comment pages, and discussions to engage users and promote the platform.• Utilized creativity and innovation to organize engaging social events and activities to encourage community building and foster a positive user experience.

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  Wabash Valley Journal of Business

  Apr 2007 - Sept 2011

  Contributor

  • Wrote and edited captivating news stories on various local events, including the Indianapolis Colts training camp, city budget deficits, presidential campaign visits, and the economic impact of Super Bowl XLVI.• Conducted interviews with local government officials, business leaders, and community members to gather information on various issues affecting the community.• Managed and updated the website and social media content, engaging readers and promoting articles through different platforms. Show less

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  Glendy's Uptown Mall

  Jan 2008 - now

  Used Book Dealer

  • Managed a booth of 6,000+ gently used and hard-to-find books in three locations at an antique shopping mall.• Provided excellent customer service by assisting customers in finding the books they were looking for, offering recommendations, and answering questions about inventory and pricing.• Developed and maintained relationships with customers, resulting in a loyal customer base and repeat business.• Utilized online platforms such as eBay to sell books and expand customer reach, resulting in increased sales and revenue.• Maintained accurate inventory records and financial statements, and processed daily sales transactions. Show less

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  Wabash Valley Family Life

  Sept 2008 - Jan 2009

  Managing Editor

  • Developed and launched a monthly publication in partnership with the Vigo County School Corporation, arranging distribution and ensuring timely delivery.• Crafted news articles on a wide range of topics under tight deadlines, maintaining the highest professional standards and integrity.• Utilized computer programs such as Microsoft Office, Adobe InDesign, and Adobe Photoshop to create and edit content.

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  Barnes & Noble College

  Sept 2011 - May 2018

  Shipping and Receiving Manager/Supervisor

  • Oversaw a high volume textbook operation, managing shipping and receiving duties such as coordinating hundreds of packages a day, building relationships with vendors, and handling publisher returns.• Implemented new packaging techniques and shipping technologies to meet productivity targets, while supervising up to 6 employees per semester and mentoring them on organizing the sales floor, fulfilling online orders, achieving weekly sales goals, and fostering positive customer service.• Organized and participated in ISU Freshman New Student Orientation, Downtown Terre Haute "First Fridays," store promotional events, textbook rental returns, and buyback program.• Assisted the Textbook Manager with various tasks such as calling in purchase orders, creating course adoptions, delegating tasks, and resolving customer complaints.• Acquired knowledge in financial aid processing by handling 21st Century Scholars Textbook Scholarship, State Works Award, and other book vouchers.• Trained and adopted course materials on Faculty Enlight for teachers and staff, and was selected as the store's NOOK specialist, assisting customers with eTextbooks and digital readers.• Facilitated loss prevention and operational shrink by welcoming all customers, identifying invoice errors, maintaining accurate inventory, and detecting fraudulent online orders. Show less

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  Child Adult Resource Svc

  Jul 2018 - Nov 2019

  Contractor at Elanco Clinton Labs

  • Led and managed a team of C.A.R.S. contractors, ensuring all cleaning, packaging, and general housekeeping were completed in compliance with FDA and department quality initiatives.• Trained new team members on safety protocols, quality standards, and proper use of equipment and materials.• Conducted regular inspections of the work area to ensure cleanliness, organization, and compliance with FDA and departmental regulations.• Collaborated with Elanco's production team to prioritize cleaning tasks, ensuring that production goals were met without compromising safety or quality.• Maintained accurate records of cleaning activities, ensuring compliance with regulatory requirements. Show less

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  Elanco

  Nov 2019 - now

  Operator II - Packaging

  • Oversaw the production lines, ensuring high production and quality standards by identifying and resolving issues in a timely and efficient manner.• Conducted machine and electronic sensor challenges, check weigher challenges, and collected samples to verify product quality and consistency.• Inspected products and removed defective packaging material in compliance with FDA guidelines to ensure adherence to strict regulatory standards.• Troubleshot machine jams, machine alarms, and excursions/unexpected results to minimize downtime and maintain production schedules.• Collaborated with cross-functional teams, including production, quality assurance, and maintenance, to identify areas of improvement and implement solutions to optimize processes and enhance efficiency.• Reduced downtime by proactively identifying and resolving issues before they caused major disruptions to the production schedule.• Complied with all safety and regulatory requirements, including maintaining accurate records, completing required training, and participating in audits and inspections. Show less