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Jim Philibin

Jim Philibin

Manager

Followers of Jim Philibin1000 followers
location of Jim PhilibinColumbus, Ohio Metropolitan Area

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  • Timeline

  • About me

    Claims Manager at Nationwide

  • Education

    • Franklin University

      -

    • Otterbein University

      1986 - 1991
      Business Administration

    • Franklin University

      -
      Risk Management & Insurance

  • Experience

    • Uhaul

      Jan 1992 - Jan 1995
      Manager

    • The Wasserstrom Company

      Jan 1995 - Mar 1998
      Sales

    • Progressive

      Apr 1998 - May 2009
      Team Leader

      Develops claims representatives; accountable for team results; complete Quality Assurance reviews and intervention providing authority reviews and feedback;Works closely with hiring and training new representatives; ensure proper triage; improve individual adjuster performance; handle complaint calls/service recovery; meet final candidates in hiring process; contribute and participate in the performance management process; focus on key measures; possess and demonstrate technical claims competency with Policy coverage interpetation, liability and property damage calibrated to file standards of Corporate audit Show less

    • Nationwide

      Dec 2009 - now

      • Claims Manager- On Your Side Auto Repair Network Processing

        May 2018 - now

      • Property Damage Subrogation Manager- On Your Side Auto Repair Network

        Feb 2013 - May 2018

      • On Your Side Auto Repair Network Manager- Western Claims Zone

        Jan 2011 - Feb 2013

      • MD Specialist

        Dec 2009 - Jan 2011

  • Licenses & Certifications