Russell Madre Deus

Experience

• 

  Jumeirah Group / Jumeirah Hotels & Resorts

  Jan 2004 - Jan 2007

  Butler

  Part of an 850 room, pre-opening ultra-luxury resort in Dubai. Responsible for providing the most exemplary level of ‘white glove’ service to guests paying $10,000 per night

• 

  InterContinental Hotels Group

  Jan 2008 - Jan 2014

  In general, managed front desk operations for daily shifts and overseeing smooth functioning of the hotel operations in the absence of the General Manager and senior leadership team. Took every opportunity to learn and grow by being involved in cross functional projects

  • Assistant Manager

    Jan 2011 - Jan 2014

  • Duty Manager

    Mar 2010 - Nov 2011

  • Assistant Night Manager

    Jan 2008 - Jan 2010
• 

  Oracle

  Jan 2014 - Sept 2016

  Project Implementation Consultant

  Project-based role, partnering with pre-opening hotel executive teams to assess their Property Management System needs, and design these along with accompanying training artefacts and training plans and delivering on these training plans to ‘go-live’ with the team.

• 

  The Stanley Hotel and Suites

  Sept 2016 - Sept 2020

  Director of Operations

  Recruited to lead the project of setting up The Stanley’s Accommodation Operations and later promoted to being responsible for end-to-end operations, business consolidation phase, for The Stanley and Suites, a 430 room, 5-star luxury Hotel with an annual revenue of over AUD 25 million. and managing a team over 250 strong with 6 direct reports across hotel operations.

• 

  Sequoia Lodge

  Oct 2020 - Jan 2021

  Pre Opening Hotel Manager

  Responsible for managing the pre-opening of the resort, ensuring a great guest experience, operational efficiencies and driving profitability.

• 

  Department of the Premier and Cabinet, Government of South Australia

  Sept 2021 - now

  Reporting to the Project Director and Integration Lead, the role involved establishing comprehensive support services and setting up the Project Management Office (PMO) functions. This position is critical in ensuring that all administrative, financial, and operational aspects of the project are well-coordinated and run smoothly, facilitating effective project execution from inception. This role required working alongside multiple stakeholders and managing multiple initiatives and priorities to ensure project success. Voir moins

  • Project Services Manager

    Jan 2023 - now

  • Project Assurance Coordinator

    Sept 2021 - Jan 2023