Caíque Oliveira

Experience

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  @cafepinhaomv

  Jan 2010 - Sept 2015

  Gastronomy Intern

  - Trainer, Supervisor and hands-on (Assistent Cook, Outsourced Waiters and Barmans).- Competitor Participating in the Gastronomic Festival ACMV 2013 and 2014.- Logistics and Purchasing Assistant.- Execution, Techniques, Reproduction of Dishes and Menu Planning.- Bilingual Waiter

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  Pet Fun Day-Care e Hotel para Cães

  Mar 2015 - Jan 2016

  Administrative Assistant

  - Administrative Management.- Relationship with customers.- Negotiation with suppliers.

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  Vivo (Telefônica Brasil)

  Jun 2016 - Mar 2017

  Communication Trainee

  - Mapping and creation of operations support materials- Team KPI research- B2C customer retention backup

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  Webmotors

  Mar 2017 - Feb 2023

  - Responsible for training, reports dashboards and commercial engagement in a portfolio of 70 sellers.- Account Executive for the main big dealers in my area of ​operation. Applying negotiations, digital marketing consultancy, tools, media, portfolio management, solutions with financing campaigns and assertiveness in handling leads.- KPI analyst one to one, creator of commercial strategies to deliver salespeople's goals.- Workshop speaker for B2B customers (car stores/dealerships) focusing on assertiveness with the new 5.0 consumer.- Leader in creating internal means and processes to optimize work of employees, and also multiplication of good practices commercials. Lihat lebih sedikit - Specialist in the global automotive market (head of the automotive datasheet).- Participation of Latin America international support in the implementation of the business (Argentina, Chile, Peru and Colombia)- IT support analyst, responsible for communication between stakeholder and PO to define priorities that make sense to enter the roadmap, as well as to solve less complex tasks via Jira/Back-Office.- Expert in crisis management.- Responsible for supporting B2B customers (medium and large accounts);tool handling, inventory management, maintenance/promotion andintegrations between software from third-party supplier.- Internal commercial support.- Participation in several projects involving the user ecosystem.- Responsible for corporate surveys (NPS, satisfaction and values) ofautomakers and digital marketing agencies.- Software operational domain (Cockpit by Webmotors, Jira, OracleNetsuite and Dynamics 365 By Microsoft and Zendesk).- Audit of Santander Financiamentos' commercial agreements with theWebmotors through campaigns and business model.- Responsible for billing negotiations with B2B clients.- Billing Analyst (Oracle, Netsuite and Backoffice management software). Lihat lebih sedikit

  • Regional Sales Manager

    Sept 2020 - Feb 2023

  • Senior Customer Sucess Analyst

    Mar 2017 - Sept 2020
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  Ricoh Latin America Inc

  Jan 2023 - now

  - Specialist in global relationships with our clients' decision makers. - Direct trilingual communication with global areas of customers and RICOH- Responsible for business in the target Automotive Industry, sales of IT Device as a SERVICE (notebooks, printing, collectors/thermal, meeting rooms/auditoriums, data center and people/services).- Regionalizing global contracts in Brazil, and exporting projects started in Brazil to the world.- IT integrator between automakers and their suppliers, standardizing equipment in this ecosystem for greater efficiency.- Headquarter LATAM of accounts: Toyota, ZF, Bridgestone, Komatsu, Volvo, Bosch, Saint-Gobain, Benteler, Axalta, GKN, Faurecia, Umicore and Bombardier. Lihat lebih sedikit - Commercial Head of the civil construction vertical and education market at Ricoh Brasil. Core-business in IT infrastructure and digital solutions. - Operation throughout the national territory; - Responsible for managing and expanding medium/large B2B accounts - Lots of networking with internal areas of the company (national and international); - Active facilitator of processes that unlock sales (both customer and internal); - Often protagonist in teamwork; - Relationship with strategic customers, linking purposes and continuous improvement; - Specialist in RISE methodology (THEM, US, FIT and PROOF) - Videomaker and showman, content of our products Lihat lebih sedikit

  • Global Account Manager | Automotive Manufacture

    Jan 2023 - now

  • Enterprise Sales Executive

    Jan 2023 - Jan 2023