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Sinviana Meliani

Sinviana Meliani

Customer Service Team Member

Followers of Sinviana Meliani901 followers
location of Sinviana MelianiMelbourne, Victoria, Australia

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  • Timeline

  • About me

    Web Producer & Project Manager at Megantic

  • Education

    • Swinburne University of Technology

      2018 - 2021
      Bachelor of Information and Communication Technology Network Technology 3.67/4.00 GPA

      Activities and Societies: Committee of Indonesian Student Association of Swinburne University of Technology, Swinburne Student Life Volunteer Key Study Areas:• Identify the need for ICT solutions while analysing and assessing their designs and implementations• Demonstrate problem-solving skills in applying technologies to new situations• Plan and deploy secure network systems utilising current practices in IP technologies, network security and scalable server deployment

    • Swinburne University of Technology

      2017 - 2018
      Foundation Year Science and Engineering Average of High Distinction

      Activities and Societies: Member of Indonesian Student Association of Swinburne University of Technology Key Study Area:• Develop fundamental communication, IT and finite mathematics skills

    • SMAK 1 BPK PENABUR Bandung

      2015 - 2017
      GCE O-Level and AS-Level Science Average of A

      Activities and Societies: Member of Phyxius Debate Association, Member of Class Representative Assembly Key Study Area:• Enrolled in Dual Certificate Program which adopts both Cambridge and Indonesian National Curriculums simultaneously

  • Experience

    • KFC

      Sept 2018 - Aug 2021
      Customer Service Team Member

      Responsibilities:• Demonstrate high standards of customer service and food handling during high-volume, fast-paced operations• Operate front end and drive-through cash registers efficiently• Maintain clean and well-presented restaurant facilities for valued customers

    • Rove Market

      Aug 2020 - Nov 2020
      Information Technology Intern

      Responsibilities:• Utilise Laravel PHP framework in developing responsive e-commerce website and web application • Lead front-end web development of customer web interface• Administer website and web application version control using GitHub• Execute Agile Scrum Methodology through weekly Scrum meeting and sprint backlog utilisation

    • Swinburne University of Technology

      Mar 2021 - May 2021
      Web Developer

      Works on expansion of KISSEL (Knowledge Integration Servers System for E-Learning) Project of the Ibaraki University, Japan.Responsibilities:• Define the requirements for project website• Design and develop interactive web application using client-side and server-side scripting languages (PHP, HTML5, CSS, JavaScript)• Design, implement, and maintain MySQL database• Develop and implement web-based contents

    • Megantic

      Aug 2021 - now

      Main Responsibilities:• Oversee and monitor project management to ensure successful and timely project delivery • Support SEO Account Managers, Technical Project Managers, Web Development Team and stakeholders in website implementation and optimisation stages• Maintain strong relationships and transparent communication with clients, stakeholders, and internal team members Main Responsibilities:• Analyse, test, and troubleshoot technical website issues across various browsers, operating systems, and devices• Execute, coordinate, assign, and manage technical Ad-Hoc tasks• Provide advice and technical guidance on different eCommerce platforms (i.e., limitations, capabilities, and system processes)

      • Web Producer & Project Manager

        Oct 2022 - now

      • Junior eCommerce Webmaster

        Aug 2021 - Oct 2022

  • Licenses & Certifications

    • Working with Children Check

      Melbourne State Government of Victoria
      Oct 2018

    • Master Google Analytics 4 Reports and GTM Basics in 2022

      Udemy
      May 2022
      View certificate certificate

    • Communication with Clarity and Courage

      ICML - Institute for Communication, Management and Leadership
      Jul 2023

    • Virtual Experience Program Participant

      ANZ
      Nov 2020
      View certificate certificate

    • AU KFC RB 2020 Team Member

      KFC
      Sept 2020
      View certificate certificate

    • Consent Matters: Boundaries, Respect and Positive Intervention

      Oxford University Press
      Jan 2018
      View certificate certificate

    • Industry Experience Certificate

      Swinburne University of Technology
      Nov 2020
      View certificate certificate

    • Career Development Certificate

      Swinburne University of Technology
      Nov 2020
      View certificate certificate

  • Honors & Awards

    • Awarded to Sinviana Meliani
      Swinburne Emerging Leader Award Swinburne University of Technology Jun 2021 Recognised as a Swinburne Emerging Leader through completion of four leadership categories:• Awarded with Career Development Certificate from completion of 5 career development activities• Awarded with Industry Experience Certificate from completion of 50+ hours in a workplace setting• Awarded with Campus Participation Certificate from completion of 40+ hours of volunteering activities• Awarded with Research Certificate from completion of a research cadetship
    • Awarded to Sinviana Meliani
      Swinburne International Excellence Pathway Scholarship Swinburne University of Technology Oct 2017 Awarded an academic scholarship which partially covers tuition fees for both foundation and undergraduate courses. This scholarship is awarded based on academic excellence in previous studies.
    • Awarded to Sinviana Meliani
      Most Outstanding Student in Dual Certificate Program SMAK 1 BPK PENABUR Bandung Jul 2017 4 out of 300+ students who are enrolled in 4 different programs are rewarded with Most Outstanding Student Awards annually. I was awarded the Most Outstanding Student in Class of 2017 Dual Certificate Program.
    • Awarded to Sinviana Meliani
      Silver Medallist of Singapore and Asian Schools Math Olympiad (SASMO) for Grade 10 (Sec 4) Singapore International Mastery Contests Center (SIMCC) May 2017 SASMO is one of the largest math contests in Asia with more than 20,000 participants from 19 countries. Silver awards are rewarded to top 20% of participants, excluding the top 8% gold medallists.Contest objective:• Stretch untapped thinking potential of student population to develop problem-solving and higher order thinking skills
    • Awarded to Sinviana Meliani
      Golden Key International Honour Society Golden Key Received membership offer for Golden Key International Honour Society for 3 consecutive years (March 2019, March 2020, May 2021).Membership objectives:• Develop networks among high achieving students from diverse backgrounds• Encourage members to participate in leadership and community service activities

  • Volunteer Experience

    • Blood Donor

      Issued by Australian Red Cross Lifeblood on Jun 2023
      Australian Red Cross LifebloodAssociated with Sinviana Meliani

    • Swinburne Student Life Volunteer

      Issued by Swinburne Student Union on Jul 2019
      Swinburne Student UnionAssociated with Sinviana Meliani

    • Fundraising Volunteer

      Issued by Breast Cancer Network Australia on Apr 2019
      Breast Cancer Network AustraliaAssociated with Sinviana Meliani

    • Camberwell Art Show Volunteer

      Issued by Rotary Club of Camberwell on Jun 2019
      Rotary Club of CamberwellAssociated with Sinviana Meliani

    • DigiVol Research Volunteer

      Issued by DigiVol on Nov 2020
      DigiVolAssociated with Sinviana Meliani

    • Design Team Member

      Issued by PPIA Swinburne University on Feb 2018
      PPIA Swinburne UniversityAssociated with Sinviana Meliani

    • Head Of Information Technology Department

      Issued by PPIA Swinburne University on Oct 2018
      PPIA Swinburne UniversityAssociated with Sinviana Meliani

    • Fundraiser

      Issued by Black Dog Institute on Oct 2021
      Black Dog InstituteAssociated with Sinviana Meliani

    • Industry Mentor

      Issued by Megantic on Apr 2023
      MeganticAssociated with Sinviana Meliani

    • Industry Mentor

      Issued by Megantic on Jul 2023
      MeganticAssociated with Sinviana Meliani