Reon Smith

Experience

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  Application Technology

  Sept 2007 - Dec 2008

  Support Engineer

  Support engineer for the company. Provide onsite technical support and operational training.Responsible for maintenance of servers, desktops and laptops. Installing new hardware and software as required.

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  Finstone IT

  Jan 2009 - Jan 2011

  Network Technician

  Part of a team that reports to head-office as well as site visits. Server installations and maintenance as well as WAN, LAN, Wireless networks. Desktop support as well as remote support. Served International sites as well. ISS, SQL, Exchange and AD support and installations.

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  CTT Computers

  Jan 2009 - Jul 2009

  Senior Technician

  Provide onsite support at various clients. Retail sales and in shop support for walk in customers. Server support and desktop support with remote support to SLA customers.

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  Hambisana

  Jul 2011 - Mar 2012

  System administrator

  3rd line support. Servers and hosted applications support. Exchange setup and support.

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  Citadel IT

  Apr 2012 - Aug 2014

  Network Administrator

  Provide companies with IT solutions. Provided on-site support and hardware support. Sales in hardware and software. Network design and implementation

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  Prodata Group

  Aug 2014 - Apr 2016

   Provided client with 2nd and 3rd Line Support. Was active in pre-sales and sales role with distribution solutions including Unitrends, Starwind, Double Take, Exclaimer, Cyberoam, Sonic Wall, Quotewerks and Kerio (Connect, Control).  Provided network infrastructure design and implementation.  Support on various Microsoft products including Server 2012 and Exchange 2013 as the latest.  Provided training on solutions to Partners and End-users.  Internal training to sales team. Supported onsite and via remote links.  Maintenance of Microsoft CRM 2013 and 2015.  Support on Microsoft migrations as well as migrations from VMware too Show less

  • Technical Manager

    Apr 2015 - Apr 2016

  • Solutions Architect

    Aug 2014 - Apr 2015
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  Letab IT

  Apr 2016 - Nov 2017

  Technician

  Provide client with 2nd and 3rd line support.Active in pre-sales and sales role with distribution solutions including Unitrends, Starwind, Double Take, Exclaimer, Cyberoam, Sonic Wall, Quotewerks and Kerio (Connect, Control). Provide network infrastructure design and implementation. Support on various Microsoft products including Server 2012 and Exchange 2013 as the latest. Provided training on solutions to Partners and End-users. Internal training to sales team. Supporting onsite and via remote links. Maintenance of Microsoft CRM 2013 and 2015. Support on Microsoft migrations as well as migrations from VMware to Hyper V and vice versa. Maintenance of client sites and backup structures. Setup of Virtual SAN storage and various Virtual infrastructures. Physical to Virtual migrations Show less

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  Impact Elements

  Nov 2017 - Sept 2018

  Managing Director

  IT, Marketing, Construction and Drone Video solutions provider.

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  Dial a Nerd

  Oct 2018 - Mar 2019

  Tier 3 Network Engineer
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  Turrito Networks (Pty) Ltd

  Oct 2018 - May 2021

   Was active in pre-sales solution implementation. Provided network infrastructure design and implementation.  Support on various Microsoft products including Server 2019, Exchange 2016 and Office 365 as the latest.  Internal training to sales and technical teams.  Hyper-V, VMware and Physical migrations Supported Service Desk Engineers. Domain migrations, redesign. VLAN, Firewall and switching support and design. Wireless and wired LAN design and implementation. Azure Migrations. FortiGate Firewall Support and Implementation. Cisco Meraki Firewall Support and Implementation. SonicWALL Firewall Support and Implementation. Technical Project Lead for all Projects. Show less

  • Technical Operations Manager

    Mar 2019 - May 2021

  • Technical Operations Manager

    Oct 2018 - May 2021
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  BIPTel

  Jun 2021 - Mar 2022

  Technical Manager

   Active in pre-sales solution implementation. Provide network infrastructure design and implementation.  Lead a team consisting of 10 members across South Africa and Northern and Central Africa. Internal training to sales and technical teams.  Hyper-V, VMware and Physical migrations. AWS and Azure Cloud Migrations. VLAN, Firewall and switching support and design. Wireless and wired LAN design and implementation. FortiGate Firewall Support and Implementation. Cisco Meraki Firewall Support and Implementation. SonicWALL Firewall Support and Implementation. Technical Project Lead for all projects. Manage key objectives within the companies’ structures. Technical Budgets creation and execution. Aruba and Cisco Switch Support and Implementation. Rajant and Cambium PTP and PTMP Support and Implementation. Visio Network Diagrams and Project Scope of work. Creation of Standard operating procedures across service desk and repair center. OpenERP and Odoo Migration and support. Active in workflow designing ad process documentation. Grafana Dashboard Support and Implementation. Zabbix Monitoring Support and Implementation. Zammad Helpdesk Support and Implementation. Website design in PHP and Java. Training of Presales and sales staff. New product research and vetting. Motorola Critical communications Support and Implementation. Show less

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  Solid Systems

  Apr 2022 - Nov 2022

  Technical Lead
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  Conekt Holdings

  Jan 2023 - Dec 2024

  Senior Technician
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  LISS Technologies

  Dec 2024 - now

  Project Implementation Engineer