Sarah Wang

Sarah Wang

Information Technology Help Desk Support

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location of Sarah WangMelbourne, Victoria, Australia

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  • Timeline

  • About me

    LX/UX Designer&Trainer|Human-Centred & Solution-Orientated

  • Education

    • RMIT University

      2023 - 2023
      Digital Jobs Program - UX/UI Course Web Page, Digital/Multimedia and Information Resources Design
    • University of Melbourne

      2013 - 2015
      Master of Teaching Education

      Masters of Teaching

    • Beijing University of Posts and Telecommunications

      2008 - 2012
      Bachelor of Engineering - BE Computer Software and Media Applications

      Jointly run Bachelor degree program by BUPT and Queen Mary University of LondonBachelor of Engineering with management

  • Experience

    • Sohu.Com Inc.

      Feb 2012 - Dec 2012
      Information Technology Help Desk Support
    • EF Education First

      Mar 2015 - Jan 2016
      Corporate English Teacher and Program coordinator

      • Deliver training programs to adult learners• Design metrics to evaluate student progress, give accurate assessments, and provide guidance for improvement• Design online learning materials and activities on the LMS• Maintain a healthy working environment and collaborate with colleagues• Design and deliver training programs to new trainers

    • Ivanhoe Girls'​ Grammar School

      Jan 2016 - Jan 2019

      Manage the Chinese department in a manner that promote positive relationships between colleagues and the communityInitiate ongoing communications and collaboration with staffManage department faculty and facilitate communication channels between departmentsOrganised, designed, and led the biannual China study tour abroad for students Teach language to studentsDesign team-building activities and running morning homeroom classesEngage key stakeholders through reports, emails, phone calls, and meetings to improve student wellbeing, learning experience and learning outcomesCreate and role model a strong, supportive and enjoyable culture within homeroomAssist with the design of assessments, exercises and general student learning experiences

      • Acting Faculty Head

        Jan 2018 - Jan 2019
      • Language Teacher

        Jan 2016 - Jan 2018
    • Department of Education

      Feb 2019 - now
      Teacher/Professional Learning Cycle Leader

      - Design and establish maths and language curriculum and VET program for the senior student cohort- Lead the change initiatives in professional learning cycles to curriculum and assessments design- Initiated the adoption of a range of e-learning tools and LMS to individualise and contextualise remote-learning experiences- Communicate with key stakeholders to improve student wellbeing, learning experience and outcomes.

    • Academy Xi

      Oct 2022 - Feb 2023
      User Experience Designer

      Worked as a UX/UI Designer for 2 clients, designing enhanced user experiences to meet their business goals and needs.Use agile methodologies to define, problem-solve and identify pain points in order to provide integrated design solutions.End-to-end UX research including testings, participant recruitment, facilitation, synthesis and present findings/insightsDesign of customer journeys and interfaces,including sketching, wireframing, interacitve prototyping and visual designDelivery od digital assets for desktop and mobile responsive screens for web Show less

    • Tradinglounge

      Dec 2022 - Mar 2023
      UX/UI Designer

      - Undertook qualitative and quantitative research including 1:1 interviews, surveys, and data analysis to inform the development of user journeys and user flows- Communicated with subject matter experts, clients and users to identify the pain points for improvement- Translated user insights into customer journey maps to address user pain points- Designed and facilitated workshops and stakeholder interviews- Developed prototypes (low, mid and high fidelity) using Figma with improvements supported by usability testing. Show less

  • Licenses & Certifications