Sneha Dhayanithi

Experience

• 

  Titan Company Limited

  Sept 2021 - Nov 2021

  Account Intern

  • Supported tasks for the functions of accounts payable and accounts receivable.• Aided in the creation of monthly quarterly and annual reports and financial statements using Tally Prime.• Created and maintained monthly journals and ledgers for related transactions using MS Excel.• Determined any disparities by analyzing financial data Investigating disparities and promptly addressing them.• Ensured that financial records complied with regulatory standards and utilised them in Budget planning regularly.• Learned the value of precision, record-keeping, documentation, communication, and ethics. Show less

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  No Frills

  Jul 2023 - now

  Store Cashier

  • Greeting customers when entering or leaving the store and serving customers by helping them select products and responding to customer’s questions and feedback.• Managing transactions with customers using the Point of Sales systems, tracking sales trends and competitive prices.• Collecting payments whether in cash or credit and Issuing receipts, refunds, change, and redeeming coupons.• Driving sales through the engagement of customers, suggestive selling, and sharing product knowledge.• Preparing store displays and ensuring that stocks are adequate, and pricing are accurate and up to date. Show less

• 

  Teleperformance

  Feb 2024 - May 2024

  Customer Service Representative

  • Facilitated account management tasks on behalf of customers, including payment processing, fulfilling document requests, and managing information.• Filled out forms related to insurance, bill payment, the title of the vehicle, due date extension, and loan repayment reports to the Directory Motor Vehicle (DMV) using software such as KMS (Knowledge Management System), CEP (Salesforce), Broadridge, Citi pay, HSBCnet, STA (Title Explorer), Western Union Speed pay, Jira and Slack. • Handled Insurance and total loss of the vehicle.• Analyzed and understood about APR (Annual Percentage Rate) and Financial Ledger.• Advised and made payment arrangement schedule for customers under Financial Hardship.• Maintained detailed records of customer interactions, transactions, and comments for future reference. Show less