Kathi Deaton, CSP

Experience

• 

  Department of State Health Services

  Sept 1996 - Mar 2009

  Manage Dept. of State Health Services IT Helpdesk and Desktop Support units with a staff of 21. Developed and implemented disaster recovery plans to include policies, procedures and responsibilities. Install, test and maintain network hardware in a Windows and Novell environment. Consolidated agency’s 5 multi-area IT helpdesks into one IT call center helpdeskMaintained network operating systems, security and backups for 30 plus serversServed as primary desktop support for a group of 500 employees Show less Serve as Project Manager for two major IT implementations within DSHS – Email Migration and Opteman implementation. Change manager for department Data Center Consolidation contract with IBM –Team for Texas. Assist in planning and implementing a migration from a Novell environment to an Active Directory environment. Develop functional specifications for new and existing IT systems within the Department. Managed 6 IT helpdesk staff and contractors. Analyze existing business processes, their efficiency and the quality of the product. Upgraded 14,000 mailboxes from Exchange 5.5 to Exchange 2003Managed new T1 to Opteman solution, including upgrade of Core network and switches within 6 month time periodDesigned and implemented new and revised methods of IT business systems based on studies and analysis to meet the existing agency guidelines, rules and policies Show less

  • Systems Analyst - Team Lead

    Mar 2008 - Mar 2009

  • Business Analyst

    Mar 2006 - Mar 2008

  • Network Specialist

    Sept 1996 - Mar 2006
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  DSHS - Central Office

  Mar 2009 - May 2013

  IT Operations Branch Manager - Austin

  Oversee overall Austin branch within IT Operations for a State agency. Managed a staff of 25 network specialist and helpdesk technician level employees and contractors. Fully accountable for management of agency’s $6 million Seat Management and $5 million Multifunction Device Output (MDO) contracts. Developed and defined Request for Offer (RFO) requirements, budget spends, lifecycles. Planned and executed projects for refresh of systems, software deployments and/or upgrades. Developed and implemented an IT Asset Management system Agency wide. Effectively managed and replaced 14,000 plus agency owned computers with 10,600 seat managed computers, reducing inventory and outdated equipment within a 4 year period; replaced 4000 plus personal printers with 1070 multifunctioning devices throughout the State.Produced yearly spend plans; lifecycle reports; business impact statements; RFOs; responses to Legislative bill analyses; policies, procedures and standards. Achieved effective lifecycle replacement of ¼ per year of aged equipment on a continuous rotating schedule; a total cost avoidance with MDO contract of $2.5 million to date. Show less

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  Department of State Health Services

  May 2013 - Aug 2014

  Branch Manager, IT Asset Management

  Serve as the Branch Manager for the newly developed area with Department of State Health Services, IT Asset Management Unit. Developed and implemented an IT Asset Management system Agency wide. Fully accountable for management of agency’s $6 million Seat Management and $5 million Multifunction Device Output (MDO) contracts. Effectively managed and replaced 14,000 plus agency owned computers with 10,600 seat managed computers, reducing inventory and outdated equipment within a 4 year period; replaced 4000 plus personal printers with 1070 multifunctioning devices throughout the State.Produced yearly spend plans; lifecycle reports; business impact statements; RFOs; responses to Legislative bill analyses; policies, procedures and standards. Achieved effective lifecycle replacement of ¼ per year of aged equipment on a continuous rotating schedule; a total cost avoidance with MDO contract of $2.5 million to date. Show less

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  GTS Technology Solutions

  Sept 2014 - now

  Senior IT Recruiter

  Acts as Senior IT Recruiter and Business Development/Talent Acquisition Lead for our Professional Services and Staff Augmentation teams. Provides top-notch technical talent on a contract, contract-to-hire, or permanent hire basis. Focused on placing skilled professionals to create teams that deliver lasting value. Specializes in recruiting the technologies including, but not limited to: Software Development; ERP (Workday, PeopleSoft/Oracle, Ellucian); Enterprise Architecture; Web Design; Database Management; System Administration and Engineering; Networking/Telecom; Security; Project Management; Quality Assurance and Testing; Executive Leadership; Audio Visual; PC Deployment; Desktop Support, Mobility support, etc. Show less