
Jakub Jahnl, B.Sc. M.Sc.
Library Access Services

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About me
Client Relationship Officer | HR Consulting
Education

Saginaw Valley State University
2011 - 2015Bachelor of Science (B.Sc.) in Health Science, Minor: Human Resources and Biology Health/Health Care Administration/Management 3.727 GPAActivities and Societies: International Student Club (ISC) Graduated with Magna Cum Laude honors in Health Science and minor in Biology. Bachelor's of Science (BSc.) from Saginaw Valley State University (2015). Recipient of SVSU Presidential Scholarship (2011-2015). Member of International Student Club (ISC). Certified in First Aid and CPR (American Heart Association).EMS Certification (American Red Cross).

Saginaw Valley State University
2015 - 2016Master's of Healthcare Administration and Leadership (MSHAL) Health/Health Care Administration/Management 4.0 GPAActivities and Societies: International Student Club (ISC) Earned Master's degree in Health Administration and Leadership (2016).Recipient of SV Red & White Award (2015-2016).Member of International Student Club (ISC).Accreditation in Process Improvement.
Experience

Saginaw Valley State University
Apr 2012 - May 2015Library Access Services- Trained library patrons on basic computer skills, such as searching computerized databases and basic use of the University software - Responsible for monitoring the books rentals and organized collections of books, publications, documents, audiovisual aids, and other reference materials for convenient access- Filled and monitored records of circulation materials, maintained inventory, and corrected cataloging errors

REDiMED
Mar 2014 - Jul 2015Medical Insurance/Billing Representative - Intern- Provided exceptional support to the office staff with both front and back-end office administrative work including fielding several telephone calls, creating spreadsheets, directing patients and filing medical claims- Contributed to physician’s daily activities including care/treatment of 80-100 patients daily by analyzing costs of treatment alternatives and becoming essential part of physician-patient interactions- Maintained patient files, handled confidential information by following HIPAA protocols and monitored the Electronic Medical Record database (EMR)- Corrected insurance and medical claims (UB-92, 1500, Explanation of benefits) using the proper medical coding (ICD-9, CPT)- Conducted business/market research using financial portfolios and overall managed end-to-end revenue cycle Show less

Carrolton Middle School
May 2014 - Aug 2015Leader of Healthy Habits Program- Developed and implemented after-curriculum health program for the Carrolton Middle School, designed for middle school students in Saginaw, Michigan, focusing on different aspects of health- Directed and supervised 30-40 individuals each week during various health related educational sessions. Trained and advised faculty staff and students on approaches of the Healthy Habits Program - Introduced various innovative, creative and engaging programs and daily activities for participating students- Coordinated and scheduled the shifts of three team members, created calendar for the daily programs for the student sessions along with ensuring compliance with school regulations- Established and managed the weekly budget of $2,000 efficiently for the educational sessions Show less

Medicentrum Beroun
Mar 2016 - Aug 2016Business Development and Marketing Manager- Worked with team managers creating effective business plans to increase revenue in particular areas of each department- Managed the regional patient population effectively using CRM and strong marketing skills to diagnose customer’s needs- Assisted Chief Financial Officer with patient feedback reports/satisfaction scores and forecasting trends in the healthcare field- Performed as the connection between pharmaceutical companies and medical professionals by arranging seminars for the hospital staff to ensure thorough knowledge/awareness regarding new medical products on the healthcare market- Worked independently and as part of a team spawning meetings with health-care professionals in order to promote latest medical products using sales reports, scientific data and medical statistics Show less

Crothall Healthcare
May 2017 - Jan 2018Environmental Services Operations Manager- Managed and coordinated work areas and project duties of 40-50 employees’ daily- Monitored and enforced all local, state and federal regulations regarding environment, health, and safety developed by OSHA and UK Healthcare - Utilized a participative approach to manage and coach staff providing an individual guidance and motivation to employees including assistance with development and training courses, leading to 15% employee turnover rate decrease- Developed and implemented continuous improvement initiatives, Quality Assurance Program resulting in 40% Patient Satisfaction increase rates.- Participated in budgeting processes, recruitment, staff selection/termination processes and awareness of profit and loss concepts resulting in 7% profit increase for 2017 fiscal year Show less

Great Lakes Rehab Center
Jan 2018 - Aug 2018Human Resources Director- Management of hiring procedures to ensure vacancy is maintained below 5%. Including screening, review of job applications, conducting interviews, background checks, physical completion and orientation process.- Payroll processing, assuring accurate time and attendance reporting and corrections as necessary. Submitting pay file as required for timely payment of 150+ employees.- Creating financial reports, conducting annual audits and data analysis to investigate ways to improve company’s profitability.- Analyzing markets for business opportunities, including planning, strategizing and forming partnerships with local educational institutions to contribute to overall company’s growth, brand expansion and acquisitions.- Implementing of Process Improvement plans using Lean Six Sigma methodology to reduce the margins of error and contributing to the overall success of clinical operations. Show less

CML Recruitment
Aug 2018 - nowClient Relationship Officer - Human Resources- Serving as external consultant by analyzing a clients’ current HR programs and recommending solutions- Developing, revising, and implementing HR policies and procedures- Ensuring HR programs and services are in compliance with established policies and procedures and Cayman laws and regulations- Preparing and maintaining reports related to specific HR projects- Assisting with the development and coordination of recommended changes regarding workflow- Developing methods for compiling and analyzing data for reports and special projects- Conducting HR audits to ensure compliance- Promoting and organizing training sessions related to specific HR matters Show less
Licenses & Certifications

EMS Certified
American Red Cross
CPR and First Aid Certificate
American Heart Association | American Stroke Association
Honors & Awards
- Awarded to Jakub Jahnl, B.Sc. M.Sc.SV Red and White Award Saginaw Valley State University Aug 2015
- Awarded to Jakub Jahnl, B.Sc. M.Sc.SVSU Presidential Scholarship Saginaw Valley State University Aug 2011
Volunteer Experience
Relay for Life fundraising
Issued by Saginaw Valley State University on Feb 2014
Associated with Jakub Jahnl, B.Sc. M.Sc.Volunteer at Breast Cancer Awareness event
Issued by Saginaw Valley State University on Feb 2012
Associated with Jakub Jahnl, B.Sc. M.Sc.
Languages
- enEnglish
- czCzech
- geGerman
- slSlovak
- poPolish
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