Sarah Coady

Experience

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  Love it Fashions

  Jun 2016 - May 2023

  Develop original content, update existing and expand upon products to increase web traffic and optimise SEO.Work closely with my team members and report to Social Media Manager to ensure alignment between the website and our social media strategy.Maintain ongoing customer and wholesale communications.Research new web development tools and procedures such as Shopify. Cash handling on the checkout and in the cashing up of tills.Dealing with customer queries, complaints, and refunds in a professional yet polite manner.Serving customers and ensuring they have a positive and personal experience.Assisting the manager in organizing, planning, and implementing strategy.Serving customers and ensuring they have a positive and personal experience.

  • Website Administrator

    May 2020 - May 2023

  • Sales Assistant / Assistant Manager

    Jun 2016 - Sept 2022
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  Supermac's

  May 2023 - May 2024

  Establish and implement social media strategy for various brands portfolio to driveengagement, traffic and sales.Develop a social media calendar across organic and paid content to align with key campaigns.Manage blog writing and content development. (WordPress CMS experience advantage)Prepare newsletters and promotional emails for various distribution channelsManage landing page optimisation in line with SEO best practiceTrack and measure & reputation management across digital platforms.Monitor and manage all customer queries via web and social channelsReporting to management on occurring issues to improve customer experience Show less

  • Social Media Executive

    Oct 2023 - May 2024

  • Digital Marketing Assistant

    May 2023 - Oct 2023
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  Trapello Ltd

  Mar 2024 - Nov 2024

  Digital Marketing Manager
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  Love it Fashions

  Nov 2024 - now

  Director