Ronald Wojcik

Experience

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  Proteva Computers

  Aug 1990 - Oct 1999

  Vice President, Sales and Service Operations

  Vice President, Sales Operations (Illinois, Wisconsin, Georgia) • Provided vision and proactive operational leadership into three national locations for all service and support operations.•Achieved 100% increase in staff productivity levels while expanding scope of responsibility from partial to entire scope of returns processing for $140M Personal Computer manufacturer.• Managed overall service operations for all manufacturing and service facilities nationwide.• Oversight and responsibility for all IT, development, service, support and sourcing functions.• Re-engineered manufacturing facilities to enable continuous flow production, automated test procedures, and implementation of closed loop process to ensure customer satisfaction. Director, Sales Operations and Information Systems (Alpharetta, Georgia)• Responsible for all phases of startup operation of new Atlanta sales and manufacturing facility.• Managed inventory control, production, service and support for $50M operation.• Achieved cash flow positive results within first 30 days of facilities commencement of Operations• Instrumental in implementing Operational and Accounting controls to rapidly expanding organization.• P & L Oversight.Manager, Sales Operations and IT (South Holland, Illinois)• Designed, implemented and IT infrastructure in startup Systems Integrator and Computer products Distributor.• Implemented an industry first, time critical, consumer build to order initiative in 1992 resulting in sales growth in excess of 600% over two-year period.• Instrumental in implementing Operational and Accounting controls to rapidly expanding organization.• P & L oversight key Operational and Logistics indicators. Show less

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  Systemax Retail Sales

  Oct 1999 - Oct 2003

  Director, Retail Sales

  • Led launch of retail “configure to order” kiosk programs in conjunction with regional and national accounts including Office Depot, CompUSA, American TV and Appliance, and the Wiz. Efforts resulted in a 500% increase in year-to-year revenue in highly competitive retail Personal Computer marketplace.• Conceived and executed creative multi-faceted online promotions that effectively maximized revenue.• Managed all internal processes to ensure on time delivery and total customer satisfaction.• Integrated Proteva Computers’s and Systemax’s manufacturing, operations and development teams.• Implemented ‘Blue Martini’ CRM application for branded division’s web presence.• Utilized CRM technologies to ensure repeat order tendencies through customer profiling.• Defined and developed best practices enabling streamlined and optimized online and retail operations.• Developed innovative multi-platform retail computer kiosk. Responsibilities included product concept, promotion plan, and nationwide deployment of systems to national retail accounts Show less

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  Me Too Software

  Oct 2003 - Jan 2010

  Executive Vice President and Chief Operations Officer

  • Developed overall sales and operating plan and budget for PC Software Company with 5mm P&L Responsibility.• Jointly Envisioned, planned, and executed multifaceted marketing programs, including multimedia advertising and promotions, directly to Multi-tiered Retail Accounts.• Analyzed, negotiated, and executed licensing and sales contracts to ensure proper processing and compensation.

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  ClearView Productions INC

  Jan 2010 - now

  Vice President

   Envisioned, designed, and led technical development of Patent Pending Multi-Platform Marketing OSS licensed to NYSE Multichannel Marketer to build Digital Brand Awareness using device neutral, sensing, mobile applications designed to better connect to existing and new customers. Developed and implemented first to market ECO friendly software delivery mechanisms which reduced the organizations carbon footprint and reduced materials expense by 37% while increasing customer satisfaction metrics. Envisioned, designed, and led technical development of Patented Android Based Host OSS to support both Tiered Retail Market and Vertical Market spaces including interactions with Tier 1 retailers. Show less

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  Joliet Junior College

  Sept 2014 - May 2016

  Adjunct Professor CIOS - MS Client, MS Server, Security Programs

  Facilitated instruction of Computer Security courses using student-centered learning techniques and activities including lecture, demonstration, and both individual and group hands-on projects.Windows Client OS (Windows 8): This course prepares students for Microsoft certification.This course assists students in the development of skills required for installing, configuring, and administering Microsoft Windows Client Operating Systems.Windows Server I (Administrator) - This course prepares students for Microsoft certification. In this course, students develop the skills required to manage a Windows server including server installation and configuration, configuration and management of resources, system monitoring, troubleshooting, and optimizing server performance.Windows Server II (Infrastructure) - This course prepares students for Microsoft certification. In this course, students will develop the skills required to manage and maintain a Windows Server Network Infrastructure including installation and configuration and management of Windows Server services such as DHCP, DNS, remote access, routing, and network protocols.Computer Security for the Home and Small Business - Students will develop the skills required to safely use their computers and Internet access and how to protect themselves from computer viruses, spyware, adware and other threats to their personal safety and data security. Ethical Hacking - Students will develop the skills required to understand, detect, and defend against Windows, Unix, and computer network attacks.Computer and Network Security - This course assists students in developing the skills needed to implement, manage, and maintain secure computer systems and network infrastructures. The course covers communication security, infrastructure security, cryptography, access control, authentication, external attack, and operational and organization security. This course prepares students for CompTia Security+ certification. Show less

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  ITT Technical Institute

  Jun 2015 - Sept 2016

  Information Technology Adjunct Faculty

  Responsible for providing quality instruction to students by ensuring student satisfaction through the classroom or laboratory setting according to the course program objectives. Facilitated instruction of Computer Client/Server, and Networking courses concepts using student-centered learning techniques and activities including lecture, demonstration, and both individual and group hands-on projects.Teaches material from approved curriculum and develops daily lesson plans to include instructional aids.Motivates students to actively participate in all aspects of the educational process.Maintains expertise in subject area and recommends improvements in curriculum design. Show less

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  Rasmussen College

  Aug 2016 - Sept 2020

  Adjunct Faculty Instructor and Curriculumn SME - School of Technology

  • Created an exciting teaching and learning environment by building original content for online courses including lecture materials, assignments, activities, and resources to support delivery of course designed materials.• Collaborated with Information Security Subject Matter Experts, School of Technology Department Chair, and Executive Leadership team to completely redesign the Bachelors of Science, Cybersecurity program. The scope included course outlines, program learning outcomes, course competencies and supporting learning objectives and course assessments.• Successfully designed 5 Cybersecurity courses using a blended learning approach including live classroom instruction, online tutoring support and a proprietary sandbox environment allowing students hands-on practice to master technical skills Cisco routing and switching (SOT) Information Technology Systems Design (ITSM) Cisco CCNA Security (SOT) Enterprise Storage Management (SOT) Virtualization (SOT)• Demonstrated record of delivering quality instruction with strong student outcomes using multiple instruction methods including classroom lecture and hands-on laboratory reinforcement in both individual and group participation organizational units• Motivates students to actively participate in all aspects of the educational process.• Maintains expertise in subject area and recommends improvements in curriculum design. Show less