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Adam Beckett

Adam Beckett

Followers of Adam Beckett122 followers
location of Adam BeckettKing's Lynn, England, United Kingdom

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  • Timeline

  • About me

    Service Desk Manager at Grace solutions ltd

  • Education

    • Springwood high school

      2009 - 2012
      A level double IT

  • Experience

    • ECS Computers Ltd

      Mar 2014 - Jul 2019

      Senior engineer for a managed service provider.Network, server & desktop setup, install, support and proactive monitoring.Managing and training apprentices.Internal product development. Desktop repairs/ system building

      • Senior Support Engineer

        Jun 2016 - Jul 2019

      • Workshop Engineer

        Mar 2014 - Jun 2016

    • Grace Solutions Ltd

      Jul 2019 - now

      3rd line support engineer for a break fix and managed service provider.Technical responsabilities:Network and infrastructure installations & supportServer installation & supportDesktop sales & supportInternal product developmentConsultancyProject managementSupporting, training & managing apprentices

      • Service Desk Manager

        Nov 2024 - now

      • 3rd line support engineer

        Jul 2019 - now

    • North West Norfolk District Scouts

      Feb 2022 - now
      District Advisor for IT

  • Licenses & Certifications

    • N-central certified technician

      SolarWinds MSP
      Feb 2017

    • Basic certification

      3CX
      Feb 2022

    • Acronis Backup Cloud

      Acronis
      May 2019