Claire O'Driscoll

Claire O'Driscoll

Customer Advisor

Followers of Claire O'Driscoll2000 followers
location of Claire O'DriscollAmsterdam, North Holland, Netherlands

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  • Timeline

  • About me

    EMEA UTG Program Manager at ServiceNow

  • Education

    • University College Cork

      2010 - 2012
      Higher Diploma in Personnel Management
    • Griffith College Cork

      2009 - 2010
      ICM Diploma in Human Resource Management
    • Munster Technological University

      2005 - 2009
      Bachelor of Business (Honours)

      Awarded First Class Honours.

  • Experience

    • Permanent TSB

      May 2009 - Oct 2009
      Customer Advisor
    • SouthWestern

      Oct 2009 - Jul 2011
      • High Value Accounts Credit Controller

        Mar 2010 - Jul 2011
      • Cashier

        Oct 2009 - Mar 2010
    • EasyLink Services

      Jul 2011 - Jul 2012
      Credit Controller
    • OpenText

      Jul 2012 - May 2014
      Senior Collections Specialist
    • ServiceNow

      May 2014 - now
      • EMEA UTG Site Lead Program Manager

        Jan 2023 - now
      • Staff Technical Program Manager

        Jul 2020 - Jan 2023
      • Senior Manager, Accounts Receivable

        Mar 2019 - Jul 2020
      • Manager, Collections

        Jun 2017 - Feb 2019
      • Global Partner Sales Operations

        Dec 2016 - Aug 2017
      • Supervisor, Collections

        May 2014 - Jan 2017
  • Licenses & Certifications

    • FETAC Certificate in Customer Care

      Further Education and Training Awards Council
      Mar 2011
    • IICM Certificate in Credit Management

      Irish Institute of Credit Management
      Feb 2011
    • Professional Development Training Programme in Debt Collection

      Professional Development Ltd.
      May 2010