Deep Enrich
Ronika Merl
Telesales Representative
1000 followers
Ireland
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About me
Writer. Screenwriter.
Education
Leopold-Franzens Universität Innsbruck
2011 - 2012English Language and Literature/LettersJohannes Kepler Universität Linz
2010 - 2011LawBundesgymnasium Ried im innkreis
2002 - 2010Leaving Cert
Experience
National Pen
Jan 2012 - Jan 2013Telesales RepresentativeAchieving High Sales Targets, Database maintenance, Oracle, Order Tracking, Design of Logos
Stream Global Services
Jan 2013 - Jan 2015Microsoft: Customer Support Xbox Billing/ Technical Support Windows PhoneTraining, Quality, Troubleshooting, Research, Database maintenance, Emails, Chat, Forum Moderation
Microsoft
Jan 2015 - Jul 2015Microsoft: Office 365 Accounts and Billing Escalations AnalystBilling and Accounts management for Office 365 Consumer products. (6 month contract)
Arvato Financial Solutions, Global F&A
Jul 2015 - Feb 2016Google: Customer Support for Google My BusinessMaps and Social Media; SEO advise for Google My Business advertisers; database maintanance; techincal support for multiple Google products
Md7
Feb 2016 - Sept 2021Lease ConsultantFreelance
Sept 2017 - nowWriter
Aicearra
Jan 2022 - nowCo-Founder
Licenses & Certifications
Google My Business
Google
Honors & Awards
- Awarded to Ronika MerlEmployee of the Quarter SDM Stream Dublin Nov 2013 Employee of the Q3 (July, August, September) for Stream Dublin/Santry Site
Volunteer Experience
Fundraiser
Issued by Amnesty International on Apr 2012Associated with Ronika Merl
Languages
- enEnglish
- geGerman
- frFrench
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