Reetesh Makkar

Reetesh Makkar

System Engineer

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location of Reetesh MakkarGurugram, Haryana, India

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  • Timeline

  • About me

    Manager - Genpact Digital | 2xSalesforce Certified 1xCopado

  • Education

    • Birla Institute of Technology

      2008 - 2011
      Master of Computer Applications - MCA Computer Science
  • Experience

    • Infosys

      Jul 2011 - Dec 2013
      System Engineer

      System Engineer

    • Appirio

      Dec 2013 - Sept 2014
      Associate Consultant

      Under this role, my responsibilities included requirements understanding, solution designing and ensuring delivery quality.Specialities: Salesforce.com, Force.com, Cloud ComputingResponsibilities: Team Management, Project Management, Requirement handling, Tasks assignment & delivery management.

    • Helios Web Services

      Sept 2014 - Jan 2018
      Business Analyst

      Consulting for process improvement in field service, quality for leading healthcare companies, oil and gas suppliers, and web-based service companies

    • Cognizant

      Jan 2018 - Jul 2021
      Sr Consultant

      Consultant for MedVantage, a CRM product built on Salesforce.com platform aimed at the Medical Devices IndustryDeveloping product roadmap and detailed requirements for multiple Product releases for MedVantageWork with Sales team to prepare SOWs, RFP's, RFI's.Conducting Secondary research including industry trends and competitor analysis for leading field service and quality solutions

    • Tata Consultancy Services

      Jul 2021 - May 2022
      Assistant Consultant

      Leveraging CRM and Analytics tools to solve Business Problems

    • Genpact Digital

      Feb 2022 - now
      • Manager

        Feb 2022 - now
      • Manager

        Feb 2022 - May 2022
  • Licenses & Certifications

    • Certified Scrum Product Owner (CSPO)

      Scrum Alliance
      Jul 2019
    • Salesforce Certified Service Cloud Consultant

      Salesforce
      Jan 2020
    • Salesforce Admin

      Salesforce
      Aug 2019
    • Copado Admin

      Copado
      Mar 2021