Deep Enrich
Reetesh Makkar
System Engineer
559 followers
Gurugram, Haryana, India
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About me
Manager - Genpact Digital | 2xSalesforce Certified 1xCopado
Education
Birla Institute of Technology
2008 - 2011Master of Computer Applications - MCA Computer Science
Experience
Infosys
Jul 2011 - Dec 2013System EngineerSystem Engineer
Appirio
Dec 2013 - Sept 2014Associate ConsultantUnder this role, my responsibilities included requirements understanding, solution designing and ensuring delivery quality.Specialities: Salesforce.com, Force.com, Cloud ComputingResponsibilities: Team Management, Project Management, Requirement handling, Tasks assignment & delivery management.
Helios Web Services
Sept 2014 - Jan 2018Business AnalystConsulting for process improvement in field service, quality for leading healthcare companies, oil and gas suppliers, and web-based service companies
Cognizant
Jan 2018 - Jul 2021Sr ConsultantConsultant for MedVantage, a CRM product built on Salesforce.com platform aimed at the Medical Devices IndustryDeveloping product roadmap and detailed requirements for multiple Product releases for MedVantageWork with Sales team to prepare SOWs, RFP's, RFI's.Conducting Secondary research including industry trends and competitor analysis for leading field service and quality solutions
Tata Consultancy Services
Jul 2021 - May 2022Assistant ConsultantLeveraging CRM and Analytics tools to solve Business Problems
Genpact Digital
Feb 2022 - nowManager
Feb 2022 - nowManager
Feb 2022 - May 2022
Licenses & Certifications
Certified Scrum Product Owner (CSPO)
Scrum AllianceJul 2019
Salesforce Certified Service Cloud Consultant
SalesforceJan 2020Salesforce Admin
SalesforceAug 2019
Copado Admin
CopadoMar 2021
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