
Steven Chisholm

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About me
General Manager at The Scotsman and Customer Director at National World Publishing
Education

Edinburgh Napier University
2003 - 2007BA (hons) Publishing Media
Balerno Community High School
1997 - 2003
Experience

Johnston Press
Jan 2007 - Mar 2021Overall responsibility for digital performance across Scottish and Northern Irish news portfolio.Supported editorial teams in Scotland and Northern Ireland with editorial strategy, audience and revenue development. Titles include The Scotsman, Newsletter, Edinburgh Evening News, Falkirk Herald, Fife Free Press and the Derry Journal.Oversaw successful launch of paywalls on Scotsman, Edinburgh Evening News and NewsLetter websites, achieved record page view and user growth across Scottish digital portfolio.Oversaw restructure of Scottish newsrooms embedding a digital-first culture, modern workflow and new CMS roll-out. Show less Managed a team that wrote, edited, designed and coordinated the use of shared feature pages and shared digital content for titles across Johnson press print and digital portfolio. Led central commercial supplements service, supporting significant business revenues.Scotsman Motors contributing writer.Launch Editor for the Cars digital vertical on inews.co.ukManaged third party content relationships for Johnston PressManaged central print design and production hub for jp titles in Scotland and Northern Ireland Show less Oversaw the launch of Johnston Press Scotland's first centralised print production, design and subbing hub, managing the production of Johnston Press' full portfolio of print weekly newspapers in Scotland as well as design services for the daily Edinburgh Evening News . Expanded hub operations to cover Johnston Press Northern Ireland and Irish operations, including the production of the flagship daily title The NewsLetter.Operations later expanded to include oversight of The Scotsman's production rota and budget. Show less
Head of Audience | Scotland and Northern Ireland
Jun 2018 - Mar 2021Group common content editor
Jun 2015 - Jun 2018Edinburgh Design Hub Manager
Jan 2012 - Jun 2015Production Journalist and page designer
Jan 2009 - Jan 2012Page planner
Jan 2008 - Jan 2009Ad Make up operator
Jan 2007 - Jan 2008

The South Edinburgh Echo
Jan 2008 - Jan 2009Sub EditorPage layout and sub-editor on hyperlocal newspaper. Supported redesign and relaunch of the product and undertook weekly subbing shifts.

Matchday Media Scotland Ltd.
Jan 2009 - Jan 2010Design DirectorCompany director and design lead for small business publishing sporting programmes for lower tier Scottish football clubs and one-off events for sports institutions.

JPIMedia
Nov 2018 - Sept 2022Overall responsibility for digital performance across Scottish and Northern Irish news portfolio.Supported editorial teams in Scotland and Northern Ireland with editorial strategy, audience and revenue development. Titles include The Scotsman, Newsletter, Edinburgh Evening News, Falkirk Herald, Fife Free Press and the Derry Journal.Oversaw successful launch of paywalls on Scotsman, Edinburgh Evening News and NewsLetter websites, achieved record page view and user growth across Scottish digital portfolio.Oversaw restructure of Scottish newsrooms embedding a digital-first culture, modern workflow and new CMS roll-out. Show less
Group Audience Editor
Mar 2021 - Sept 2022Head of audience, Scotland and Northern Ireland
Nov 2018 - Mar 2021

National World plc
Apr 2022 - nowExecutive direction of digital reader revenue and known user strategy for National World Publishing. Developing strategies that drive active, known user growth, newsletter engagement and digital subscription revenue growth. Led digital audience and vertical strategy for JPI Media, later relaunched as National World Publishing. Oversight of the JPI network's engagement operations, SEO team, Google Showcase operations, Newsletter, registration and digital subscriptions team and video departments.Led expansion,recruitment and consolidation of specialist digital-only teams to support growth in audience, registrations and video views.Doubled network video views and revenue.
Customer Director
Sept 2022 - nowGroup Audience Editor
Apr 2022 - Sept 2022

The Scotsman
Mar 2024 - nowGeneral ManagerGeneral Manager for The Scotsman publications as it embarks on an exciting new phase of development.
Licenses & Certifications

BA Hons Publishing Media
Edinburgh Napier UniversityJan 2007
Leadership Fundamentals
The Oxford GroupJan 2016
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