Divyesh Prajapati

Experience

• 

  Apsis Management

  Jun 2019 - Jun 2020

  Business Development Executive

  • Identify and target new business opportunities in your assigned territory.• Conduct in-person sales meetings, presentations, and product demonstrations.• Build and maintain strong relationships with new and existing clients.• Develop a deep understanding of the products/services and effectively communicate their benefits.• Negotiate contracts and close sales deals while ensuring client satisfaction.• Maintain up-to-date knowledge of competitors and industry trends.

• 

  GreyOrange

  Jun 2020 - Nov 2022

  Client Service Engineer

  • Perform system/subsystem level preventive and corrective maintenance of linear sorter machine.• Implement technical solution to resolve system problems.• Report possible future failures, disturbances and other opportunities for improvement.

• 

  Netsol IT Solutions Pvt. Ltd.

  Dec 2022 - now

  • Installation and Configuration of Various products like Queue Management Systems (Kiosk Machine, SaaS QMS), Display and Calling Module, Feedback App or Machine, Nurse Calling System.• To provide technical support for the products to the customers all over India.• Renewal of all the products AMC and managing payment details.• Coordination with Clients regarding their requirements & Updation in existing system. • Installation and Configuration of Token Machine, Feedback App or Machine, Nurse Calling System.• To provide technical support for the products like Token Machine, Nurse Calling System, Feedback machine etc.• Renewal of all the products and managing payment details.

  • Sr. Customer Support Engineer

    Sept 2023 - now

  • Customer Support Engineer

    Dec 2022 - Aug 2023