John McAlister

Experience

• 

  GMAC Insurance

  May 2007 - May 2012

  Material Damage Claims Adjuster

  Conduct prompt and thorough investigations, evaluate facts, interpret laws and regulations, and render determinations, including compensability and medical determinations.Work autonomously to settle claims up to $15,000.Work directly with collision repair facilities to reach agreement on repair costs.Proficient in Mitchell Ultramate Estimating SoftwareConduct field inspections and document damage through the use of digital photography.Investigate incidents and prepare estimates to ensure damages are mitigated in a timely manner.Research comparable vehicles and document value to settle total loss claims.Simultaneously handle claims from a multitude of different states with a strong knowledge of each state's insurance regulations and guidelines. Work with a variety of insurance policies for different insurance products; including both personal and commercial policies.In addition to standard auto policies, often work with recreational vehicle and motorcycle policies.Investigate negligence claims and apply liability assessment to settlements while adhering to each state's negligence laws.Identify and pursue subrogation opportunities.Established and maintained a high level of positive working relationships with internal and external customers, ensuring satisfaction with company services. Show less

• 

  Schaefer Autobody Centers

  May 2012 - now

  Administrative team leader producing high quality automotive repairs, superior customer experience, and strong working relationship with insurance partners. Blue-print repair plans for automotive collision repairs. ASE Certified Damage Analysis Estimator. Oversee production of a $4.5 million/year repair facility. Manage 7 body technicians, a full paint team, and a mechanic. Daily use of CCC1 and Audatex estimating software. Write compliant estimates for multiple direct repair insurance clients. Negotiate repair scope and cost with all insurance carriers. Train new estimators. Show less

  • General Manager

    Oct 2016 - now

  • Production Estimator

    May 2012 - now