Taha Mohamed

Experience

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  Al-Azhar University

  Sept 2019 - Aug 2020

  Undergraduate Research Assistant

  Studied Quantum Mechanics and Quantum Computing Under the supervision of Prof. Mohamed B. El-Mashade.

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  Egyptian Armed Forces

  Oct 2020 - Nov 2021

  IT engineer

  Kobri El-Koppa Military Hospital, Information systems Dept.

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  El Obour High Institute For Engineering And Technology-OHIE

  Nov 2021 - Dec 2021

  Teaching Assistant

  Teaching Microwave Engineering courses.

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  Huawei

  Dec 2021 - Nov 2024

  Core network operation & maintenance L2 engineer

  • Support Huawei global MS projects to operate and maintain Huawei EPC and 5GC products CloudUSN, CloudUGW, CloudCG, USN9810, UGW9811, CloudEPSN, vePDG, UNC, vCG and UDG products.• Planning, preparation and execution of maintenance activities and change requests in a timely and correct manner on the customer’s network according to the exact customer requirements.• Support to troubleshoot and solve Packet core network problems on 24/7 basis for all customer equipment’s and escalate to higher level of support if needed to solve ASAP.• Handle the high priority incidents and support customer to quick service recovery and provide the technical RCA report.• Plan and implement for different DPI operations like, PCC policy for new bundles (such as TikTok, Amazon Prime video), HTTP & HTTPS header enrichment, QoS policy and BWM policy.• Plan an prepare for corporate APN configuration at core network side and align with CCBG and 3rd part routers team.• Handle and upgrade the software patch version for legacy core, vEPC and 5GC NE’s.• Expand the license recourses for core network NE’s according to the license usage and the capacity for the network.• Balancing and migrating the data traffic for the core network according to the hardware and internet link capacities.• Integrate the new TAC/LAC/RAC with the MME, SSGN and zDNS to ensure computability between core network and access network sides.• Integrate new internet links with CloudUGW and UDG according to the links capacity plan.• Expand the hardware capacity for core network elements.• Reporting the status and main KPI’s of the Packet core network to the customer.• Implementation the roaming agreements and handle the roaming incidents.• Make sure that all Packet Core nodes are healthy with no alarms and the PS CN KPI’s are running according to the SLA of the MS contract and provide the RCA report for any KPI degradation. Show less

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  Nokia

  Dec 2024 - now

  Cloud Packet Core network solution delivery engineer

  * PaCo technical solution delivery as per defined LLD* Subsequent Instantiation templates and MOP generation/validation from LLD, data fill sheets.* Onboarding and deployment of PACO nodes * Integration and configuration of PACO nodes as per defined LLD * System and Functional ATP test cases execution with and documentation of artifacts. * Troubleshooting of deployment, integration and ATP test cases issue and follow up with care team and customer teams with help of TPM * Responsible for opening of trouble tickets via proper channel like Internal JIRA and Salesforce ticket * Migration of Packet Core services support * Support for delivery to Care handover process. * Feature activation Testing * MOP and Artifacts preparation for SW upgrades. * Software upgrade lab testing and preparation of golden MOP. * Software upgrade of PACO nodes * Post upgrade support and working closely with care/4LS team during emergency. * Knowledge sharing and KT session delivery * Capture Lessons learn in LL tool. * Support Team and practice internal JIRA process * Provide L2 support only for the projects where it is explicitly agreed. * Responsible for developing PACO nodes certifications. Show less