Zach Belous

Experience

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  Lululemon

  Apr 2021 - Apr 2024

  -Created and executed product management strategies that increased AUR by 21% Y.O.Y. from 2022 to 2023-Produced a product sell-through report defining W.O.W. style performance, % change and units sold-Led Black Friday/Boxing Day inventory shifts and processed over 10,000 units of product each night-Support ongoing learning and development of team members by providing direct feedback, coaching, mentoring, career path guidance, and addressing performance concerns.-Assisted with development and execution of Visual Merchandising strategies while working directly with Senior Visual Merchandising teams to ensure standard practice is upheld-Provide sales floor leadership to team members, including planning sales floor coverage and making decisions to maintain efficiency and effectiveness of sales floor operations.-Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests Show less -Interact with guests to ensure a great guest experience in a manner that values guests’ time. -Assess guests’ needs to provide customized, effective purchase and return solutions and support. -Provide technical product education by articulating the value and benefit of the product. -Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.-Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.-Collaborate with team members to ensure optimal guest experience and support store operations.-Perform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards. -Use in-store technology to support store operations and provide positive guest experiences.-Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.-Understand and adhere to people safety policies and procedures to maintain a safe work environment. Show less

  • Key Leader

    Apr 2022 - Apr 2024

  • Educator

    Apr 2021 - Apr 2022
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  Tiffany & Co.

  Jun 2023 - Aug 2023

  Global Client Sales and Marketing Intern

  • Analyzed sales data from 6 different global zones (APAC, Greater China, EMEA, Americas, etc.)• Monitored consumer trends, feedback and satisfaction levels via regional surveys.• Developed a strategic 6-month project management blueprint designed to re-engage the company’shigh-priority client base.• Supported client marketing campaigns via 1:1 email and site.• Assisted in the creation of marketing assets including still images, GIF’s and videos tailored towardsyounger consumers• Developed and presented multiple creative presentations for project stakeholders.• Collaborated with 2 other interns to deliver an influential ‘capstone’ project to senior leadership,focusing on providing a visionary roadmap for the integration of technology into Tiffany’s futurewithin the Client Relations domain. Show less

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  Tiffany & Co.

  Nov 2023 - Jan 2024

  Seasonal Client Advisor

  •Utilize CRM tools like Salesforce, to track client preferences, purchase history, and upcoming special occasions for proactive engagement.• Developed client relationships and exceeded commercial targets.• Maintain regular communication with clients through various channels, including in-personinteractions, phone calls, and personalized emails.• Provided personalized product recommendations, ensuring an elevated and memorable shoppingexperience.• Drive revenue growth through upselling and cross-selling strategies. Show less

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  Reckitt

  May 2024 - now

  Sales Intern - Amazon