Brady Donaldson

Experience

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  Huntsman Cancer Institute

  Dec 2012 - Sept 2016

  Medical Assistant
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  University of Utah Health

  Mar 2017 - Aug 2017

  Certified Medical Assistant
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  Huntsman Cancer Institute

  Aug 2017 - May 2019

  Mohs Tech/Certified Medical Assistant
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  Intermountain Healthcare

  Jun 2019 - Sept 2020

  Exercise Specialist

  - Executed the delivery of 30-45 telehealth visits per day to continue providing patient care during COVID-19.- Programmed, taught, led, and modified exercise programs for up to 20 patients per hour.- Coordinated care for up to 80 patients per day.

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  University of Utah Health

  May 2020 - Aug 2020

  Graduate Administrative Intern

  - Managed staffing coverage for COVID-19 health screenings at the Moran Eye Center to maintain patient and staff safety. - Assisted the Building Value Culture initiative at the Midvalley Moran location to better employee engagement. - Performed data analysis and created visualizations for clinical staffing/FTE projects including maximizing efficiency for IOL biometry screenings.- Engaged in executive and clinical management meetings regarding daily operations, staffing, and process improvement. - Presented data and findings for various projects to executive management and leadership. Show less

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  THE DERMATOLOGY HOUSE PC

  Oct 2020 - Nov 2021

  Practice Manager

  Responsible for Operations, Human Resources, Supply Chain, Billing and Financial Management, Vendor Management, Patient Communication Management, Compliance, Marketing, and Reporting.- Built and fostered positive relationships with each team member; focused on continued professional and personal growth opportunities.- Improved patient access by reducing wait times for established problem focused appointments, Botox appointments, and wart follow up appointments by 24 days, 25 days, and 7 days, respectively.- Enhanced patient experience by automizing pre-registration process, which produced an average of 98 seconds of in-office time savings per appointment. - Redesigned staff onboarding and training processes, which resulted in employee cross-training opportunities and 100% retention for new employee hires.- Planned and executed growth strategies for spa services, which generated approximately $82,000 in net profit over a 6-month period. Show less

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  Sonic Healthcare USA (formerly PathologyWatch)

  Nov 2021 - now

  Sales Executive

  Responsible for growing and maintaining business in Utah and Idaho; greater than 90% client retention rate for territory. - Leading division-wide projects for Digital PC and TC conversion – enabling 6 regional dermatopathology labs.- Continuously cultivating strong client relationships with 100+ providers covering 40+ clinics.- Won 69 provider accounts: generating over $2.9 million in ARR between FY22-FY24.- Created bi-annual review process for territory resulting in enhanced customer engagement and customer success – process implemented companywide.- Redesigned and executed client onboarding process for territory and company: Project Manager for 56 client onboarding projects. Show less