Kristen Maxwell

Experience

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  The Pons Shop

  Jan 2012 - May 2012

  Research Analyst and Outreach Consultant

  - Analyzed current company client-base and outreach strategy.- Designed marketing materials to improve customer retention and attract clients.- Conducted statistical analyses on company data.- Distributed promotional and marketing material on campus.

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  Aegis Defence Services Ltd

  Oct 2013 - Nov 2014

  Operations Associate

  -Project Manager for biometric payroll system implementation for 1,000+ overseas employees aiming to increase accuracy and efficiency of worker timesheet compliance for DOS contract.-Responsible for data analysis and QA, and presented system performance results to operations management during the biometric system implementation period.-Created statements of work and personnel action forms, performed database management, conducted external audits, and completed other special projects as assigned. Show less

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  Network Building and Consulting

  Nov 2014 - Mar 2017

  Business Operations Coordinator

  -Product owner for a wireless site locator tool which created a visual geographic representation of available wireless sites in an effort to increase site development efficiencies.-Created/implemented a project tracking system for 20 site development project managers/teams across 5 offices which included a template of key fields with the flexibility to add custom fields per user requirements..-Worked with developers and business stakeholders to automate internal processes through the creation of internal tools including a recruiting candidate tracker, a check request system, a help desk ticketing system, and a site safety audit which increased audit efficiency by 25%. Show less

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  Inovalon

  Mar 2017 - Jun 2020

  -Product owner for a clinical analysis engine within a FHIR enabled data supplementation API, which integrates with EHRs, claims data, and other secure clinical data sources to improve quality of care for specialty pharmacy patients, and provide a holistic patient medical history. Ensured product was scalable to multiple clinical use cases.-Product owner and analyst for a self-service tool which provided the ability for payers to prioritize patients for interventions based on a combination of risk and quality inputs in an effort to support value based care/preventative services and balance their risk/quality programs.-Contributed to the design of this tool by creating wireframes for the entire UI consisting of over 20 visualizations of complex configurations.Meticulously managed product backlog with clearly defined Epics, Features, and user stories reflecting business and engineering requirements. Identified project milestones and timelines and prioritized/sequenced the roadmap/backlog to achieve them. Prioritized work for the PI and worked with engineering to scope features and stories. Show less

  • Senior Business Analyst

    Apr 2019 - Jun 2020

  • Business Analyst

    Mar 2017 - Apr 2019
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  T. Rowe Price

  Jun 2020 - Aug 2021

  Senior Product Manager

  -Product Manager for trading analytics data services and reporting products aiming to empower analysis of trading costs through the aggregation of disparate datasets and provide support to global trading staff.-Owned the product backlogs, roadmap, and OKRs. Worked closely with engineering to ensure business requirements were prioritized and delivered. -Worked with leadership to improve product training/demos, facilitate better communication with business owners, and improve user experience.-Introduced/improved product practices within the product management team, including design thinking, UX artifacts to improve user experience, and transforming the backlog management practice from a collection of work items to structured portfolios that reflected the product roadmaps. Show less

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  Inovalon

  Aug 2021 - now

  -Product Manager for a clinical rules engine which performs near real-time analytics and data curation for HL7 FHIR API data feeds. -Conduct market research and analysis to deeply know and understand the competitive landscape and develop pricing strategies.-Manage the product roadmap, requirements, product vision and strategy, business cases, and make executive presentations.-Lead product development and strategy for HL7 FHIR enabled data supplementation API feature for the Specialty Pharmacy use case, collaborating across multiple product, engineering, clinical, sales, customer success, marketing, and other cross-functional teams to ensure client success and meet KPIs.-Train and mentor product owners on requirements gathering, documenting Features and user stories, and creating supporting documentation to communicate the product needs to the engineering team (wireframes, logical examples, workflows etc.) Show less -Product Manager for a clinical quality oversight tool which allows clinical staff to auditprovider documentation during in-home patient visits/interventions to ensure patientsreceive high quality care and risk adjustable gaps are documented.-Identify features, document requirements, design data flows, and createmockups for the user interface. Ensure a shared understanding of the product vision, requirements, design, and roadmap between leadership, clinical, design, and engineering teams.-Product owner for clinical analysis engine within a FHIR enabled data supplementation API, which integrates with EHRs, claims data, and other secure clinical data sources to improve quality of care for specialty pharmacy patients, and provide a holistic patient medical history. Analyze output of analytics to ensure the clinical rules logic is applied correctly to the patient data. Identify and prioritized additional clinical logic and product features through customer feedback and stakeholder interviews.-Advise and assist on expansion of DataStream use cases as the SME on the clinical analysis engine and FHIR standards. Lead discussions with current and potential clients on the implementation of clinical logic.-As a part of the Clinical Informatics team, work with all product development teams to ensure solutions are clinically accurate and in support of patient care.-Perform data analysis on the output of the new converged risk analytics product, whichallows users to perform risk adjustment and quality of care analytics in one offering. Show less

  • Product Manager

    Apr 2024 - now

  • Principal Data Analyst

    Aug 2021 - May 2024