Stephanie Bergeman

Experience

• 

  Dallas Country Club

  Jan 2008 - Jun 2009

  Line Cook

  Independently managing sauté station during à la carte service while developing and executing daily specials. Assisting with high-volume banquets as needed.

• 

  Novo Imports

  Nov 2011 - Jan 2013

  Wine Consultant

  • Established a customer list of over 40 paying customers from scratch. All relationships were established through cold-calling• Spear-headed the initiative to bring on new winemakers to our start-up importing business, both domestic and international• Marketed and executed tasting events and wine dinners with our clients to introduce new product to their clientele and increase sales

• 

  Chef Stephanie, LLC

  Apr 2012 - Oct 2021

  Personal Chef

  • Established and maintained client relations, including increasing sales from return clients by 50-75%• Executed and managed high-end private parties to the satisfaction of the client• Hired, trained, and managed contract employees for private events• Delegated tasks to employees in a fast-paced environment• Executed all accounting functions for the business, including bookkeeping and taxes• Created digital content and maintained both in-person and online engagement with the community Show less

• 

  REEF

  Mar 2021 - Feb 2023

  • Worked on a team of six to process over 5,000 internal requests per month while consistently meeting or exceeding SLA’s• Trained new hires on both their customer service approach as well as how to navigate internal software programs• Helped coworkers troubleshoot common IT issues and find solutions to software errors• Collaborated with senior staff on projects and account maintenance• Generated reports and data sets to support operational functions• Handled sensitive data in accordance with company policy and PCI compliance Show less

  • Supervisor, Services and Operational Support

    Oct 2022 - Feb 2023

  • Operational Support

    Oct 2021 - Oct 2022

  • Food Safety Compliance Monitor

    Mar 2021 - Oct 2021
• 

  Benchmark Hospitality at DU

  Apr 2023 - now

  Training And Communications Manager