Stacie Dollarhide

Experience

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  Maxwell Technologies (Formerly Space Electronics Inc.)

  Jan 1996 - Jan 2001

  Customers Service Manager
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  Guardian Group

  Jan 1997 - Jan 1998

  Receptionist

  General office work, data entry for group insurance.

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  Maxwell Technologies

  Jan 1997 - May 2001

  Designed and implemented delivery-based customer migration workday schedules to support customers with the integration of multiple newly developed and existing products. Products included 11 product lines totaling more than 100 semiconductors, modules, and single-board computers.As the direct liaison between the Quality and Engineering teams and customers, created and coordinated detailed production and delivery profiles and schedules of products and services, scheduling source inspections, working out technical issues and meeting revenue goals. Business reports included a detailed analysis of cycle times for quotes, purchase orders, analysis of delivery schedules, billing of products and services, and revenue.Elevated standards of quality by establishing plans-of-action and providing continuity of services and support to customers. Show less

  • Program Manager

    Oct 1998 - May 2001

  • Customer Service Manager

    Jan 1997 - Jan 2001
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  Semtech Corporation

  Jan 2001 - Jan 2005

  • Planner Product Development

    Jan 2001 - Jan 2005

  • Planner Product Development

    Jan 2001 - Jan 2005
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  Semtech

  May 2001 - Jun 2005

  Managed schedules and tracked projects through development to production release. Generated weekly management reports covering project status, issues, and costs. Supported review/analysis of phases on product development to aid the reduction of development cycle time, including project cost data and maintaining the ROI.Chaired Monthly Design Review Meetings for all new productsNegotiated and implemented several End of Life contracts; worked within corporate goals and individual customer requirements to develop custom contracts for key customers.Implemented design priority schedule for the new ECL product line. Incorporated market demand from a worldwide sales force into a funnel point to rank the design priorities and engineering resources. Developed a strong relationship with Production Planning, Engineering and Sales departments as Customer Service Manager for both ATE and ECL product lines.Increased communication with customers to improve order change notification and provide shipment information. Created ISO certification procedures and supporting documentation for Returned Material Authorization, Sales Order Processing, Customer Request Procedures, Forecasting, and Quoting Procedures. Responsible for Forecasting and providing a buffer stock plan for ECL and ATE business units and generating monthly financial review of performance. Show less

  • Program Management

    May 2001 - Jun 2005

  • Customer Service Manager

    May 2001 - Jun 2005
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  AIRSIS

  Nov 2005 - Jun 2006

  Program/Operations Manager

  Managed Operations resource scheduling, supporting both custom assemblies and existing products to maximize productivity and utilize appropriate labor. Over saw ordering and facilitated delivery of materials to meet target order dates. Worked to established bill of materials and cost structure to support sales quotes on all new products. Managed the launch of the Express product line; a remote asset tracking device viewable via website. Established product procurement chain and process flowCreated documentation for the new product line Developed customer training manuals and support services Maintained our VAR relationship with our airtime vendor and reviewed billing. Provided accounting support for customer air time usage. Show less

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  ISE Corporation

  Jan 2006 - Mar 2010

  Program Manager

  Managed Operations resource scheduling, supporting both custom assemblies and existing products to maximize productivity and utilize appropriate labor. Point of contact for Commissioning Drive systems in the field, support shipments of missing components. Coordinated RMA process flow for components within project assembliesCustomer interface for component sales deliveries.Engineering Contact for generating new design parts assemblies. Project Specific: Procurement: order placement and vendor management Developed customer training manuals to support product Reviewed customer installation of productSupport IQA testing and field qualification Show less

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  OnCore Manufacturing Services, LLC

  Sept 2010 - Feb 2012

  Program Manager
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  Aethercomm

  Feb 2012 - Jan 2014

  Program Manager

  Directs development of an action plan and estimates requirements for resources-management, labor, materials and time required to complete project. Creates project schedules, monitors progress of development projects and compares actual costs with estimates throughout life of the project.  Updates customers on project status on a weekly basis, or more frequently if required. Partners with design group to modify plans as appropriate, if problems arise or as required.  Prepares monthly reports, detailing progress and costs for top management. Works with all departments in troubleshooting problems and informs management of changes made or required.  Works in conjunction with the Sales group in the development of project schedules for new project proposals. Show less

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  General Atomics

  Mar 2014 - now

  Project Manager