Darshana Edirisinghe

Experience

• 

  IDM Computer Studies - Srilanka

  Jan 2006 - Mar 2007

  Lecturer/Assistant Manager/Training Coordinator

  Mainly Lecturing

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  Pitman Training Wembley

  Sept 2007 - Dec 2017

  Centre Supervisor

  Main Duties in IT Support Officer Job Role•Guaranteeing the smooth running of all ICT systems, including anti-virus software, print services and email.•Planning, developing and implementing the ICT budget, obtaining competitive prices from suppliers, to ensure cost effectiveness.•Scheduling upgrades of hardware and software systems; Ensure backup systems operate effectively.•Providing secure access to the network for remote users.•Firewall administration, securing data from internal and external attack.•Offering Company users appropriate Technical support and advice.•Responsible for troubleshooting Hardware & Software problems, and smooth running of the Business Network.•Mentoring and training staff, ensuring all staff are kept up-to-date with new technologies.•Managing crisis situations, which may involve complex technical hardware or software problems.•Contribute to organisational policy regarding quality standards and strategic planning•Configuration and set-up of all new server systems required internally for the company’s activities.•Researching and installing new systems; Keeping up to date with the latest technologies.Main Duties in IT Trainer/Supervisor Job Role•In charge of all training and responsible for smooth running of training centre.•Delivering training programmes to clients either in a group classroom setting, online through e-learning or Virtual Learning Environment (VLE), or on a one-to-one basis.•Design and deliver training courses in Information & Communications technology (ICT). •Supporting and coaching learners using the VLE or self-learning packages.•Responsible for preparation of Marketing/Promotion materials such as Brochures, Leaflets and Adverts. Carrying out Marketing and Promotional activities.•Responsible for Invigilating Pitman Training exams, BCS Exams & Prometric Online Exams.•Liaising with other bodies, such as external course providers, employers, clients, examining bodies and software companies. Show less

• 

  Arch Apprentices

  Jan 2018 - Feb 2022

  Responsible for Assessing & delivering Level 4 Data Analyst Apprenticeship.This covers a multitude of skill areas which include:• Data Analytics and Data Mining Tools • Data Architecture• Database Design and SQL• Reporting Methods• Visual AnalyticsResponsibilities and Duties:• Support, advise and motivate learners• Overcome barriers to learning and adapt delivery to meet learners’ needs• Development, maintenance, documentation and execution of the Training methodology and tools.• Dealing and responding to queries and providing appropriate support to ensure the appropriate use of Training Tools and Techniques. Show less •Identify and assess learners' needs and put in place robust learning plans, with realistic and challenging goals, that enable learners to understand their personal journey and realise their potential.•Design and deliver inspiring training and coaching sessions to groups and individual learners. Providing appropriate feedback and maintaining records of apprentices’ progress and development•Actively support, mentor and motivate learners across the entire learner journey to help them with the timely completion of their learning aims and qualification. Contact will be varied and might include face to face, email, Skype, webinars etc.•Observe, mark, assess and review work produced by learners to ensure it is of the appropriate standard to reflect the learner's qualification and meet the needs of the qualification. Provide insightful, constructive and informative feedback to help the learner maximise their potential.•Liaising and communicating with learners and employers/line managers to ensure they are fully aware of apprentice’s progress and aware how to support them to meet key milestones. Show less

  • Senior IT & Data Analyst Trainer

    Jun 2018 - Feb 2022

  • IT Learning and Development Coach

    Jan 2018 - Feb 2022
• 

  Cambridge Spark

  Feb 2022 - now

  Excited to step into the role of Technical Delivery Lead at Cambridge Spark! In this role, I’m focused on driving impactful improvements in programme delivery by leveraging data-driven insights from learner, trainer, and mentor feedback. My responsibilities include:✔ Feedback & Action Planning – Analysing multi-stakeholder feedback and implementing data-driven improvements using a structured methodology. ✔ Training & Development – Providing targeted training and intervention strategies to enhance the effectiveness of trainer and mentor teams. ✔ Programme Support Coordination – Ensuring seamless onboarding for new programmes and optimising support mechanisms in collaboration with Lead Mentors. ✔ Support & Risk Management – Working closely with trainers and mentors to support at-risk learners and drive quality outcomes. Looking forward to making a meaningful impact in learner success and programme excellence! 🚀 #TechnicalDelivery #DataDriven #EducationTech #LifelongLearning #CambridgeSpark Show less Cambridge Spark is an education technology company that enables organisations to achieve their business goals by educating their workforce in Data Science & Artificial Intelligence.My main goal is to provide a gold standard delivery for both Apprentices and commercial clients/learners. To design innovative and engaging teaching and learning strategies to provide quality training delivery to learners. Support the creation of new modules from inception through to implementation, using subject matter knowledge to create engaging content for learners and taking ownership of the programme delivery. Propose and apply changes to existing content in line with the programme continuous improvement process. Show less

  • Technical Delivery Lead

    Feb 2025 - now

  • Level4 Data Faculty Lead

    Feb 2022 - Feb 2025