Mina Morcos

Mina Morcos

Quality Control Associate

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location of Mina MorcosMontvale, New Jersey, USA

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  • Timeline

  • About me

    Clinical Pharmacist at ExpressScripts | Experience in: Pharmacy Operations, Quality Management, SOP Development, and Client Experience

  • Education

    • Rutgers, The State University of New Jersey-New Brunswick

      2004 - 2010
      PharmD Pharmacy
  • Experience

    • West-Ward Pharmaceuticals

      Jan 2006 - Jan 2006
      Quality Control Associate
    • Hackensack University Medical Center

      Jan 2007 - Jan 2007
      Pharmacy Technician
    • Rite Aid

      Jan 2010 - Jan 2010
      Pharmacy Intern
    • Essex Pharmacy

      Jan 2011 - Jan 2012
      Pharmacist
    • ChemRx LTC, Pharmerica

      Jan 2012 - Jan 2014
      Staff Pharmacist, On-Call Pharmacist
    • PharmaScript

      Jan 2012 - Jan 2012
      Staff Pharmacist
    • Specialty Rx, Inc

      Jan 2016 - Sept 2022

      Lead a high-volume compounding pharmacy including operational, quality and financial management with a staff of 25+ processing up to 1,000 orders daily across a high-risk population of 63K+ patients across 250+ nursing and pediatric facilities. - Champion diverse service expansion strategies from needs assessment to proposal development, consistently gaining leadership buy-in with successes, including increasing TPN (Total Parenteral Nutrition) compounding capacity.- Operationalize the COVID-antibody dispensing strategy from conceptualization, including supply requirements, SOP development, and staffing needs, through successful launch and scalability to meet peak COVID-19 demand. - Optimize the client experience by providing individualized support, performing custom trainings, and urgently addressing needs, becoming a valued clinical partner across 250+ long-term facilities regionally. - Transform the new hire experience by aligning training with role expectations, regulatory guidelines, and organizational goals, decreasing time to competence.- Cultivate a culture of accountability through transparent communication, coaching and training, and ongoing performance management, improving employee engagement despite unexpected high turnover. - Scaled pediatric non-sterile dispensing through comprehensive formulary optimization, standardizing quality control and enhancing the client experience. - Drive continual quality improvement across compounding practices, operational workflows, and facility requirements, ensuring adherence with new Board of Pharmacy guidelines and regulations. - Streamline inventory management for specialty IV equipment from root cause analysis through implementation of proactive tracking, eliminating thousands of dollars in losses annually. - Standardize operational processes including assessing gaps, defining requirements, and leveraging technology tools, increasing production capacity. Show less - Championed diverse financial optimizations by analyzing reimbursement patterns, medical necessity, medication options, and patient eligibility as the dispensing pharmacy subject matter expert on a multidisciplinary team. - Managed daily pharmacy dispensing operations as a lead on-site pharmacist including patient education, provider communication, and quality checks, supporting an average daily caseload of 25K prescriptions. - Performed strategic client on-site patient drug chart reviews for therapy duplication, drug overutilization, and improper diagnosis codes, ensuring quality excellence. Show less

      • Director, Infusions and Non-Sterile Compounding

        Jan 2020 - Sept 2022
      • Clinical Pharmacist, Cost Containment Specialist

        Jan 2014 - Sept 2022
      • Mentor Pharmacist

        Jan 2016 - Jan 2017
    • Express Scripts

      Sept 2022 - now
      Clinical Pharmacist - Clinical and Publications Delivery Services

      Manage a client delivery services portfolio for an industry leading PBM through criteria development, process creation, and content integration, for accounts such as Banner, Boston, One-PA, CareSource, and Cigna Health Springs Medicare.- Draft quality client criteria by analyzing clinical policies and Medicare regulations, understanding unique client guidelines, and constructing aligned deliverable, through client approval of highly complex, custom formularies.- Guide formulary integration into database by performing ongoing analysis and reviews of clinical policies and intent, yielding 99.18% quality accuracy. - Maintain client medication plans through monthly reviews and annual updates including overseeing recurring implementations and addressing formulary changes, ensuring on-time and accurate including annual contract renewals.- Optimize the client experience by building dynamic reports in Excel to automate change requests and evolving client needs, increasing delivery turnaround time by 50%. Show less

  • Licenses & Certifications

    • Pharmacists Preceptor

      New Jersey Board of Pharmacy
      Jan 2016
    • APhA Immunization

      New Jersey Board of Pharmacy
      Jan 2010
    • New Jersey Pharmacist License

      State of New Jersey
      Jan 2011
    • Florida Pharmacist License

      State of Florida
      Jan 2015