Mark Johnson

Experience

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  Firmenich

  Feb 2011 - Dec 2014

  Quality Manager

  • Manage, evaluate and develop site Quality and Technical teams. • Accountable for successful site change-over from BRC v6 to FSSC:22000 in line with business requirements.• Responsible for site food safety, including site HACCP Team leader. Lead the team in creating, writing and training food safety systems for two new production lines.• Leader of site Customer and Certification audits, carried out Raw Material Supplier audits and accountable for the successful completion of the Internal audit program to ensure food safety is effectively maintained through the supply chain.• Leader of site religious production protocols – Kosher (OU), Halal (HFCE).• Responsible for Quality department expenses budget and influence site Capex budget for Quality/Technical related requirements.Key Achievements:• Re-allocation of resource in Quality/Technical team to facilitate a 40% reduction in team workforce whilst still overseeing an improvement in site quality performance.• Driven reduction in site departmental KPI’s – Customer Reported Product Quality Issues reduced by 32% whilst maintaining constantly low Manufacturing (Internal) Quality figures. This has been achieved by improving the quality and monitoring of our root cause analysis and CAPA actions taken.• Led investigation into site cross contamination risks, proposed and helped implement process improvements to enable integration of a new, range of neutral products to site worth approx. >£500k.• Led investigation into Quality laboratory release times and the implementation of corporate best practice on risk based testing of materials/products. This resulted in approx 60% reduction of release times and helped facilitate customer lead time reduction.• Led project to improve site Sensory testing performance including: Training and Monitoring of Sensory panel, implementation of Corporate Sensory Best Practice, Improvements to sensory testing room including re-fit and installation of hi-spec air filtration system. Show less

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  SILVERY TWEED CEREALS LIMITED

  Jan 2015 - Oct 2016

  Technical Manager

  • Team leader of a continuous improvement project setup to identify the causes of and implement a series of measures to effect an 18% reduction in the primary root cause of customer complaints (foreign bodies).• Led project to improve Allergen control across site including warehouse segregation and plant validation to provide necessary customer assurance to secure £300k new business.• Implementation of Vulnerability and Supply chain transparency systems to meet the increasing demands of our customer/retailer base and help defend business of >£1m from 2 key clients.• Management, training and development of site Quality, Technical and Hygiene teams.• Responsible for setting and delivering the food safety and quality objectives for process and people performance across the site.• Accountable for site QMS certification to BRC Grade A standard. Lead team in update from BRC v6 to v7 including integration of Threat and Vulnerability systems.• Responsible for site food safety, including site HACCP Team leader. Lead the team in creating, writing and training food safety systems for new grain cleaning and processing lines.• Key customer contact for all technical issues and meetings.• Accountability for compliance with customer and retailer Technical certification standards and audits.• Site contact for Customers and our Commercial team for all technical/quality issues.• Accountability and direct responsibility for compliance to company religious and Organic production programs – Kosher, Organic (Soil Association).• Responsible for Supplier Approval including Technical supplier visits to ensure full supply chain quality, food safety and transparency in line with customer/retailer requirements. Show less

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  Cereal Partners Worldwide (Nestlé & General Mills)

  Feb 2017 - now

  Quality Specialist R&D