Salim Saifi

Experience

• 

  TS FINSERV PRIVATE LIMITED

  Apr 2021 - Apr 2022

  •Established and maintained back office system for storing new and existing client profiles.•Communicated with customers professionally, offering support and enabling access to desired products.•Obtained information from clients to offer best possible insurance options. Presented financial data in comprehensible reports.•Filed insurance claims following standard procedures.•Managed incoming insurance claims through comprehensive assessment.

  • Sales and Marketing

    Nov 2021 - Apr 2022

  • Back Office Executive

    Apr 2021 - Nov 2021
• 

  RTF Insurance Brokers Private Limited

  Apr 2022 - now

  Assistant Operations Manager

  •Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.•Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates and facilitate open communication.•Leveraged fair evaluation processes, employee reviews and staff mentoring to drive performance and job satisfaction at all levels.•Educated operations team on best practices, company policies and service excellence standards.•Evaluated current operational strategies and recommend improvements. Show less