Fiona Ryan

Fiona Ryan

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  • Timeline

  • About me

    Support Team Manager and Internal Coach at SAP

  • Education

    • Erickson Coaching International

      2017 - 2018
      The Art & Science of Coaching

      International Coach Federation Accredited Coach Training Program (ACTP)

    • Erickson Coaching International

      -
      Certified Professional Coach
    • Dublin Institute of Technology

      2013 - 2014
      HDip in Computing Data Analytics

      Subjects included: Software Development (Python), Web & User Interface Design (HTML, CSS, Javascript), Information Systems, Systems Analysis & Testing, Architecture, OS & Networks, Advanced Databases (SQL), Statistics & Probability and Data Analytics (R, SAS, SAS EM).

    • Institute of Technology, Tallaght

      2010 - 2011
      Postgraduate Diploma in Enterprise Innovation Business and Innovation

      The Enterprise Evolution Programme is designed to bridge the gap between education and entrepreneurship. It is jointly delivered by IT Tallaght Dublin and Innovo Training and Development. Subjects included: Problem Solving & Innovation, The Global Business World, Management, Financial Analysis, Marketing, Selling Skills, Communication & Teamwork. Group Innovation Project

    • Dublin Institute of Technology

      2007 - 2009
      Master of Science (MSc) Tourism and Travel Services Management

      Subjects included: Strategic Management, Services Management, Information Technology, Product Development, Tourism Policy & Planning, Law, Accounting, Heritage and Marketing.

  • Experience

    • USIT

      Jan 1999 - Jan 2008
      • Retail Manager

        Jan 2002 - Jan 2008
      • Sales/Team Leader

        Jan 1999 - Jan 2002
    • EDuce Software

      Mar 2014 - Jun 2014
      Software Development, Project Management
    • SAP

      Jun 2014 - now

      Support Engineer

      • Support Team Manager, Digital Core

        Mar 2016 - now
      • Support Engineer

        Jun 2014 - Mar 2016
  • Licenses & Certifications