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Daryl Gonsalves

Daryl Gonsalves

Customer Service Professional

Followers of Daryl Gonsalves280 followers
location of Daryl GonsalvesMumbai, Maharashtra, India

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  • Timeline

  • About me

    Senior Manager at Capgemini

  • Education

    • Parshwanath College Of Engineering

      2002 - 2008
      Diploma Computer Engineering

      Activities and Societies: Participated in Thakur Polytechnic Technofest a state level project competition cum exhibition.

  • Experience

    • Sitel Group

      Jun 2008 - Feb 2009
      Customer Service Professional

      Dell on Call premium Support

    • Lauren

      Mar 2009 - May 2010
      Service Consultant

      Data Center Operations @ JP Morgan India Services Pvt Ltd

    • Mphasis

      Sept 2010 - Mar 2012
      Senior Technical Support Associate

      Level 2 RDS for Royal Dutch Shell

    • Capgemini

      Mar 2012 - now

      Team Lead / Video Conferencing/Video Streaming/Digital Signature/Digital Signage

      • Senior Manager

        Oct 2022 - now

      • Manager

        Mar 2012 - now

  • Licenses & Certifications

    • 70-533 Implementing Microsoft Azure Infrastructure Solutions

      Pearson VUE
      Dec 2018

    • 70-697 Configuring Windows Devices

      Pearson VUE
      Feb 2019

    • ITIL V3 Foundation

      TÜV SÜD
      Feb 2012

  • Honors & Awards

    • Awarded to Daryl Gonsalves
      People Champion Award - Oct 2018
    • Awarded to Daryl Gonsalves
      Award of Excellence - Jul 2018 For valuable contributions to the cloud Infrastructure services operations presented by Monsanto & Capgemini
    • Awarded to Daryl Gonsalves
      Extra Mile Award - Oct 2016