
Pamela Charboneau
Inpatient Mental Health Technician/Training Instructor

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About me
Administrative Programs Officer at OSDH
Education

Emergency Management Institute
-Training courses provided through the US Department of Homeland Security and FEMA.Jun 23, 2016: IS-00106.16 Workplace Violence Awareness Training 2016Dec 17, 2010: IS-00700.a National Incident Management System (NIMS) An IntroductionNov 9, 2010: IS-00100.b Introduction to Incident Command System ICS-100

Oklahoma Department of Central Services
-Mar 14, 2007: Informaiton Technology Accessibility General Session (In Conjunction with ABLE Tech)Mar 13, 2007: Information Technology Accessibility Software Applications & Operating Systems

Oklahoma Office of Homeland Security and OSDH
-Nov 12, 2010: IS-700Nov 4, 2010: IS-100

State of Oklahoma Office of Personnel Management (OPM)
-Jun 8, 2005: Awards and RecognitionsDec 15, 2004: Writing Skills for ManagersNov 3, 2004: Performance MeasurementOct 1, 2004: Sexual Harassment & Discrimination in the WorkplaceSep 20, 2004: Team BuildingJun 9, 2004: Effective Stress ManagementJun 2, 2004: Managing Diversity in the WorkplaceMay 25, 2004: Conducting Effective Group MeetingsApr 23, 2004: Listening Skills for ManagersApr 7, 2004: Structured Interview ProcessMar 31, 2004: Applied… Show more Jun 8, 2005: Awards and RecognitionsDec 15, 2004: Writing Skills for ManagersNov 3, 2004: Performance MeasurementOct 1, 2004: Sexual Harassment & Discrimination in the WorkplaceSep 20, 2004: Team BuildingJun 9, 2004: Effective Stress ManagementJun 2, 2004: Managing Diversity in the WorkplaceMay 25, 2004: Conducting Effective Group MeetingsApr 23, 2004: Listening Skills for ManagersApr 7, 2004: Structured Interview ProcessMar 31, 2004: Applied LeadershipMar 12, 2004: Personnel Policies and PracticesDec 10, 2003: Everyday CreativityOct 20, 2003: One Minute ManagerOct 14, 2003: Managing the Troubled Employee Through the Employee Assistance Program ProcessJun 20, 2003: Lateral Thinking for SupervisorsMay 9, 2003: How to Conduct On-the-Job TrainingNov 13, 2002: Performance Management ProcessOct 22, 2002: Motivating for PerformanceSep 25, 2002: Legislative Process Show less

CompuMaster
-April 26, 2002: The Conference on Web Site Development and Design

SkillPath Seminar
-Apr 16, 2002: Business Writing Basics for ProfessionalsMar 22, 2001: Conflict Management Skills for Women

Conner's State College
1990 - 1993Associate of Science (A.S.) Computer Information Systems 3.5Award: Computer Science Student 1992-1993

OSDH Workforce Planning and Development
2015 - 2018Jul 8, 2015: Fire Extinguisher SafetyJul 8, 2015: Hazardous Communication MSDSJul 8, 2015: Best Security and ITS Practices 2015Jul 13, 2015: OSDH Telework Program Employees

OSDH Human Resources Management Division Staff Development
2013 - 2018Dec 4, 2014: OSDH Health Privacy & Security Training 2014 (HIPAA)Dec 4, 2014: Hazardous Communication MSDSMay 7, 2014: Distracted DrivingDec 20, 2013: Doing the Right Thing Central Office - Ethics and SupervisoryDec 17, 2013: Hazardous Communication MSDSDec 17, 2013: Summer SafetyDec 16, 2013: Best Security and ITS PracticesDec 16, 2013: Culture and the Patient Physician Relationship - Cultural CompetencyDec 16, 2013: Natural Disaster SafetyDec 16, 2013: OSDH… Show more Dec 4, 2014: OSDH Health Privacy & Security Training 2014 (HIPAA)Dec 4, 2014: Hazardous Communication MSDSMay 7, 2014: Distracted DrivingDec 20, 2013: Doing the Right Thing Central Office - Ethics and SupervisoryDec 17, 2013: Hazardous Communication MSDSDec 17, 2013: Summer SafetyDec 16, 2013: Best Security and ITS PracticesDec 16, 2013: Culture and the Patient Physician Relationship - Cultural CompetencyDec 16, 2013: Natural Disaster SafetyDec 16, 2013: OSDH Health Privacy and Security Training (HIPPA)Dec 16, 2013: Tornado SafetyDec 13, 2013: Another Generation Rises - Cultural CompetencyDec 13, 2013: Gender Differences in Health Care Access - Cultural Competency Show less

OSDH Human Resources Management Division Staff Development
2010 - 2012Aug 28, 2012: Cultural Competency TrainingJan 4, 2012: Why Values Trump Rules and Regulation - EthicsDec 20, 2011: Gen Y: How Mellennials Are Changing the Workplace - Cultural CompetencyDec 20, 2011:Three Phrases-12 Words-to Avert Disaster - EthicsDec 19, 2011: Business Ethics Improved During RecessionNov 3, 2011: Anti-Stigma - Mental Illness CampaignNov 3, 2011: Anti-Stigma Campaign - 1 Understanding AddictionNov 3, 2011: Anti-Stigma Campaign - 2 Mental Illness… Show more Aug 28, 2012: Cultural Competency TrainingJan 4, 2012: Why Values Trump Rules and Regulation - EthicsDec 20, 2011: Gen Y: How Mellennials Are Changing the Workplace - Cultural CompetencyDec 20, 2011:Three Phrases-12 Words-to Avert Disaster - EthicsDec 19, 2011: Business Ethics Improved During RecessionNov 3, 2011: Anti-Stigma - Mental Illness CampaignNov 3, 2011: Anti-Stigma Campaign - 1 Understanding AddictionNov 3, 2011: Anti-Stigma Campaign - 2 Mental Illness Myths and FactsNov 3, 2011: Anti-Stigma Campaign - 3 Recovery Getting Better All the TimeNov 3, 2011: Anti-Stigma Campaign - 4 Mental Illness Recovery Frank Scassellati's StoryMay 4, 2011: Best Security Practices and ITS TipsMay 4, 2011: OSDH Health Privacy and Security Training (HIPPA) Show less

OSDH Human Resources Management Division Staff Development
2009 - 2010Oct 20, 2010: Ethics in American Health 1 - Ethical Framework for Health Systems ReformOct 18, 2010: Active Shooter - Workplace Violence PreventionJun 28, 2010: Distracted DrivingMay 18, 2010: Business EtiquetteApr 22, 2010: 14 Workplace Personalities and How to Handle ThemApr 22, 2010: Celebrate Diversity - Cultural CompetencyApr 22, 2010: Cross-Cultural AwarenessApr 22, 2010: Ethics in American Health 1 - Ethical Framework for Health Systems ReformApr 19, 2010:… Show more Oct 20, 2010: Ethics in American Health 1 - Ethical Framework for Health Systems ReformOct 18, 2010: Active Shooter - Workplace Violence PreventionJun 28, 2010: Distracted DrivingMay 18, 2010: Business EtiquetteApr 22, 2010: 14 Workplace Personalities and How to Handle ThemApr 22, 2010: Celebrate Diversity - Cultural CompetencyApr 22, 2010: Cross-Cultural AwarenessApr 22, 2010: Ethics in American Health 1 - Ethical Framework for Health Systems ReformApr 19, 2010: Customer Service...Dealing with Difficult PeopleApr 9, 2010: Presidential Campaign is Diversity as Usual - Cultural AwarenessFeb 11, 2010: Records Management for OSDH EmployeesJan 20, 2010: Winter Driving Safety Show less

OSDH Human Resources Management Division Staff Development
2000 - 2009Jul 21, 2009: How to Survive a DisasterJul 21, 2009: Cross-Cultural AwarenessJul 21, 2009: Sex, Religion, and Politics - Cultural AwarenessJul 21, 2009: Summer SafetyFeb 12, 2009: Customer Service Training Part 2 - Telephone Etiquette OnlineFeb 12, 2009: Spring Sports SafetyJan 5, 2009: How to Survive a DisasterNov 29, 2000: Administrative Procedure Manual

New Horizons Computer Learning Center
1999 - 2001Computer software programs Microsoft Office and Web DesignJun 15, 2001: Advanced PhotoShop 5.5May 17, 2001: Intermediate PhotoShop 5.5Apr 30, 2001: Beginning PhotoShop 5.5Apr 6, 2001: Intermediate Dreamweaver 3Feb 27, 2001: Beginning Dreamweaver 3Jan 3, 2001: Flash 4.0 for Windows 98Dec 5, 2000: Flash 4.0 for Windows 98Oct 26, 2000: Advance FrontPage 2000Aug 2, 2000: Intermediate FrontPage 2000Jul 10, 2000: Beginning CorelDraw 9Jun 28, 2000: Advanced HTML 4.0Jun 19, 2000: Intermediate HTML 4.0Jun 6… Show more Jun 15, 2001: Advanced PhotoShop 5.5May 17, 2001: Intermediate PhotoShop 5.5Apr 30, 2001: Beginning PhotoShop 5.5Apr 6, 2001: Intermediate Dreamweaver 3Feb 27, 2001: Beginning Dreamweaver 3Jan 3, 2001: Flash 4.0 for Windows 98Dec 5, 2000: Flash 4.0 for Windows 98Oct 26, 2000: Advance FrontPage 2000Aug 2, 2000: Intermediate FrontPage 2000Jul 10, 2000: Beginning CorelDraw 9Jun 28, 2000: Advanced HTML 4.0Jun 19, 2000: Intermediate HTML 4.0Jun 6, 2000: Beginning FrontPage 2000Dec 14, 1999: Advanced Word 97Nov 22, 1999: Beginning Outlook 98Sep 30, 1999: Intermediate Word 97Sep 13, 1999: Beginning Word 97Aug 18, 1999: Advanced Access 97Aug 13, 1999: Intermediate Access 97Jul 30, 1999: Intermediate PowerPoint 97Jul 21, 1999: Beginning Access 97Jul 12, 1999: Beginning PowerPoint 97 Show less

Wagoner High School
1976 - 1981High School Diploma
Francis Tuttle Technology Center
-Various CoursesMar 25, 2016: SharePoint 2010Sep 8-Oct 13, 2014: Intro to Voiceover ActingMay 19, 2009: MS Office 2007 OverviewDec 1, 2008: Adobe Acrobat 8.0 Level IFeb 8, 2006: MS Outlook 2000 Level IISep 28, 2005: Adobe After Effects 6.0Mar 17, 2005: Adobe Premiere Pro 1.5Jan 5, 2004: Access Tips & TricksAug 27, 2003: MS Access III

Moore Norman Technology Center
-Various CoursesSep 24, 1999: Project 98Jul 8, 1999: Excel 97 Level II WorkshopJun 25, 1999: Access 97 Level II WorkshopJun 11, 1999: Excel 97 Level I Workshop
Experience

United States Air Force
Feb 1982 - Jan 1988Inpatient Mental Health Technician/Training InstructorAwards: 4077th Airman of the Quarter twice. Nominated for BMTS Airman of the Year once. Nominated for WHMTS Sergeant of the Year once.

Minuteman Press
Feb 1988 - Aug 1988Layout Artist
Apr 1988 - Aug 1988Sales
Feb 1988 - Apr 1988

Kwik Kopy Printing
Sept 1988 - Mar 1989Graphic ArtistDesigner, artist, typesetter, layout artist, camera operator, press operator, bindery, business operations, customer service, etc

Hembree Printing dba Printing in a Flash
Apr 1989 - Nov 1989Co-OwnerDesigner, artist, typesetter, layout artist, camera operator, press operator, bindery, business operations, customer service, invoicing, accounting, payroll, etc.

Mathis Printing
Dec 1989 - May 1990Graphic ArtistDesigner, artist, typesetter, layout artist, camera operator, press operator, bindery, business operations, customer service, etc.

Kelly Services
Aug 1990 - Dec 1990Temporary Administrative Assistant
Mathis Printing
Mar 1991 - Dec 1991Graphic ArtistDesigner, artist, typesetter, layout artist, camera operator, press operator, bindery, business operations, customer service, etc.

State Insurance Fund
Aug 1993 - Mar 1994Temporary Office AssistantScanning and indexing receipts and medical documents.

Oklahoma State Department of Health
Mar 1994 - nowAdministrative Assistant II
Mar 1994 - nowAdministrative Programs Officer (APO)
Mar 1994 - now

Wedding Officiant
Jul 2004 - nowReverend
Demand Media
Apr 2010 - Oct 2011Freelance WriterArticles published in eHow, USToday, LiveStrong, etc.
Licenses & Certifications
- View certificate

Managing Burnout
LinkedInMay 2024 - View certificate

Managing Your Emotions at Work
LinkedInSept 2023 - View certificate

Microsoft Office 365: Administration (Office 365/Microsoft 365)
LinkedInSept 2023 - View certificate

Psychological Safety: Clear Blocks to Innovation, Collaboration, and Risk-Taking
LinkedInJul 2023 - View certificate

Skills for Your First 90 Days as a New Manager
LinkedInJun 2024
Honors & Awards
- Awarded to Pamela Charboneau2014 NaNoWriMo Winner NaNoWriMo Nov 2014 This award is given to writers who are able to write 50k+ words of a novel within the thirty days of November.
- Awarded to Pamela CharboneauCitation of Commendation State of Oklahoma Aug 1999 I received a Citation of Commendation from the State of Oklahoma, pursuant to a motion by State Senator Ben Brown, for my work with the Children First Program.
Languages
- enEnglish
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