Michael Fernandes

Seller

4000 followers

North Goa, Goa, India

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Timeline
Skills
Sabre
Flights
Commercial aviation
Travel management
Yield management
Iata
Ticketing
Aircraft
Tourism
Pricing
Pricing strategy
Aerospace
Airlines
Aviation
Team management
Operations management
Airports
Civil aviation
Airport management
Business travel
Business development
About me
Experienced Reservations Ticketing Agent with a demonstrated history of working in the airlines/aviation industry. Strong operations professional skilled in Operations Management, Airports, Pricing Strategy, Commercial Aviation, and Yield Management.
Education
- Airport Junior College,Mumbai
  2001 - 2004
  HSC Commerce
  Activities and Societies: Class Head
- St.Anthonys Monte De Guirim Goa
  1997 - 2001
  SSC SSC
  Activities and Societies: Green House Head 2000-2001
- St. Xavier's College
  2004 - 2008
  B.Com Commerce
  Activities and Societies: Class Representative for FY BCom & T Y BCom
Experience
- Balaji Wafers Pvt.Ltd.
  Sept 2001 - Jan 2003
  Seller
  Started with a difficult moment to make pocket money easier in my college days
- FLYBYME TRAVEL
  Sept 2003 - Feb 2007
  Domestic Counter Staff
   Creating bookings on time limit and ticketing the same. Assigning seats for priority passengers like WCHR, INF, UMNR, DEAF, BLIND etc. Updating meal preferences on system. Interacting with various guest and Sub agents. Handling enquiry regarding flight details. Checking arrival and departure flight status. Create Air & Rail Booking Reservation on Galileo CRS & IRCTC as per the need of the Guest .-CORPORATES Handled -"NESTLE"-"LINCOLN ELECTRIC"-"CREDENCE ANALYTICS"-BHOTIKA BROS"-SBI Andheri east branch-"NIPPON INDIA" Show less
- Explorer Travels
  Oct 2007 - Mar 2008
  Domestic & Intl Counter Staff as well Visa Assitant
   Creating bookings on time limit and ticketing the same. Assigning seats for priority passengers like WCHR, INF, UMNR, DEAF, BLIND etc. Updating meal preferences on system. Interacting with various guest and Sub agents. Handling enquiry regarding flight details. Checking arrival and departure flight status. Create Air & Rail Booking Reservation on Galileo CRS & IRCTC as per the need of the Guest  Handling Visa Cases for SAARC & ASEAN Countries for Few corporate like -" SCI" ( Handled SCI CREW booking & SCI Chairman office Domectic AIR booking )- "GLOBAL VECTRA HELICOPTERS" (Handled On crew & off crew Captain Joining offshore Helicopters across India for Domectic AIR Booking )-"LUPIN "( Mostly Domestic Air Booking & Indian Railway Booking for Gujurat & Madhya Pradesh )-"Geoservices-A Schlumberger, Company"( Handled MUD-Logger visa cases for INDONESIA & PHILIPPINNES) Show less
- CWT
  Mar 2008 - Dec 2009
  TRAVELCONSULTANT
  Implant Staff @ BAYER INDIA Mumbai & TRANSOCEAN  Create Air & Rail Booking Reservation on Amadeus CRS & IRCTC as per the need of the Corporate Handling Visa Cases for SAARC & ASEAN Countries for the corporate & for few EU Countries like Germany, Belgium France.etc. Creating bookings on time limit and ticketing the same. Assigning seats for priority passengers like MD of Bayer, WCHR, INF, UMNR, DEAF, BLIND etc. Updating meal preferences on system. Handling enquiry regarding flight details. Checking arrival and departure flight status. Handling Visa Cases for SAARC & ASEAN Countries for the corporate & for few EU Countries since Seafearers travel would travel for a month at TRANSOCEAN & Create Air Booking Reservation on Amadeus CRS as per the need of the Corporate. Show less
- Kingfisher Airlines
  Dec 2009 - Nov 2012
  RM Dept -Group Analyst
   Quoting Group Fares for West and East India Flights for KFA Airlines on Sabre CRS.  Liaising with CTO To Ensure Payments are collected well on Time Monitor Peak, Super Peak dates for Leisure Destinations  Taping the MICE Movement from Various Corporate
- 中国国航
  Nov 2012 - Apr 2016
  Sr.Executive @ STIC TRAVEL
  Handling flight reports. (before & after departure). Assisting walk-in passengers for ticket fares & issuance. Part of the Mumbai-Beijing inaugural flight launch.PFC for BOMPEK Flight at D-72 HrsEnrolling Passengers for “ Phoenix Miles “Catering list at D-12 Hrs Stamping E-ticket for visa purpose. Working on E-term system. Maintaining all the records of travelers & DSR. Assisting Sales team for E- Mailer Prepartions & PPT for Sales Visit at Pune & Surat.-Appreciated by Walk-In Passengers.-Awarded as a Team Member of the Commercial Team of the Year for STIC TRAVELS @ 40Years Celebration in 2013HANDLED Corporates at the counter like -ICBC Bank-China Consulate @Mumbai-HUAWEI India-BAO STEEL-WISCO INDIA Show less
- Bonton Holidays Pvt. Ltd.
  May 2016 - Oct 2016
  Senior Executive-Air Reservations
- Kenya Airways
  Oct 2016 - Oct 2020
  Sales & Ticketing Agent
  Department: Sales & Reservation Agent at Mumbai City Ticketing office on AMADEUS .Job Profile : -Assisting walk –in Passengers /Email query for ticket fares & Issuance . -PFC for BOMNBO flight at D-72 Hrs & D-24 Hrs -Enrolling Passengers for “ Flying Blue” - Assisting Sales Team for E-mailer,Preparations & Sending weekly news update to CRS. -Appreciated by many Walk-in clients and group movement for Africa -Awarded by Company as “ PASSION FOR AVIATION AWARD –YEAR 2018” Held in Nairobi Kenya. Show less
- Maldivian
  Mar 2021 - Feb 2022
  Reservation Agent @Bird Travel
  Reservation Executive on AMADEUS at Mumbai City Ticketing office . ( Work from Home ,assisting Delhi CTO)Job Profile : -Handling Reservation queries for Male,Maldives and Destinations across Maldives -Assisted Series movement from Makemytrip//Yorker Travels//Taj Mahal Tours//Transglobal Holidays//Travel Master & ROSE Tours -Maintaining all the records Related to Series - Tele sales call done for Mumbai Market related to Maldives
- Thai Smile Airways
  Feb 2022 - Aug 2022
  Reservations Agent
  Department: Reservation Executive on AMADEUS at Mumbai City Ticketing office . Job Profile : -Handling Reservation queries for Phuket and Destinations across Thailand -Assisted Group /MICE movement from Major Corporate HDFC //GLENMARK. -Maintaining all the records Related to Group - Guiding Sales Team for ADHOC/Series/MICE movement departure
- RwandAir Ltd
  Aug 2022 - Oct 2022
  Reservations Ticketing Agent
  Department: Reservation Executive on AMADEUS at Mumbai City Ticketing office . Job Profile : -Handling Reservation queries for Kigali and Destinations across Africa . -Assisting Airport for Catering list D-24Hrs & D-12Hrs -Maintaining all the records after Flight Departure - Guiding Sales Team for New Corporate/Agency related to Africa Market -Pro Active with Sales team to get business from Corporate considering the Data I have .-Appreciated by corporate "TATA Motors" for their MICE movemt to Southafrica in September 2022 and "JNK corporate " Show less
- Ethiopian Airlines
  Nov 2022 - Aug 2023
  Sales Executive @ Team Lease
  Job Profile : -Handling Sales Team and partially Reservation queries for Ethiopian Airlines Destinations across Africa .-Preparing Outbound report for ET611 and ET641 BOM ADD to check for potential upcoming movements across network-Sales visit done with team members to various agents across Mumbai City limit .-Mice movement closure Pan India for Major Corporate to South Africa with assistance from Ethiopian Airlines HO-Tried promoting Holyland Destination like AMM,CAI ,TLV.-Report specialist Show less
- Air Mauritius
  Sept 2023 - now
  Sales Support Officer
Licenses & Certifications
- IATA DISTINCTION
  International Air Transport Association (IATA)