AKM Ashraf

Experience

• 

  Standard Bank Limited (SBL)

  May 2015 - Aug 2015

  Internship

  o Collecting cash/cheque deposits, utility bills etc. from the client.o Preparing vouchers and checking day-end balance (amount computed with the actual cash in hand.o Preparing / completing AOF (Account opening form), filling up ETP, KYC, SBS-2 form o Verifying clients’ information (personal, address, signature).o Posting AML (Anti-money laundering) for each new client and updating database. o Taking requisitions for check book, providing debit cards, cheque books, SMS/ internet-banking passwords etc.o Handling customer queries and responding to those and communicating with seniors (if necessary)o Preparing/ processing Pay-orders, demand drafts etc.o Calculating interest on maturity and transferring to respective accounts/ cash payment of interest. o Updating FDR/ interests’ everyday with reference to the bank’s database.o Observing the settlement of government “Sanchayapatra” with reference to Bangladesh bank/ government o Handling foreign money transfer via MoneyGram, RIA etc. and others.o Opening up student-file for clients intending to study abroad. o Updating/ informing clients about exchange rates (when necessary) Show less

• 

  ECADEMY by JNS SMARTNET LTD.

  Oct 2015 - Jul 2020

  • Responsible for the development and achievement of sales target • Focusing on growing and developing existing clients, together with generating new business.• Ensure the correct services are delivered to customers in a timely manner• Visiting potential customers with specific object and give proper feedback/update• Cold calling customers and selling services/products• Chasing leads and following up on opportunities to generate sales• Resolving key client issues and complains• Negotiating with client and establishing performance to meet set target• Strategic planning to improve client service• Being fully aware of new products and competition status• Designing e-Flyer content for creative advertising and generating ideas for Social Media’s development• Update all the required field on Google Docs duly• Active participation in scheduled batch meeting with database. • Attending industry conferences and events• Networking with companies in the industry• Present on training date to welcome the customers Show less 1. Managing Sales: • Generate profitable revenue by working with establishing new customer base.• Establish and execute sales action plans to achieve sales target.• Conduct sales presentation, negotiate sales transactions, and follow up on business opportunities. • Administer pre-sales and post-sales client relationship and manage account receivables.• Manage prospect database through thorough follow up, updating prospect status and account ownership.• Build strong customer relationship.Cyber Security & Audit and IT Service Management. 2. Assisting Management in:• Preparing Schedule for IT Training sessions for Clients. • CV Screening, Conducting Interviews, Selecting prospective candidates ,Recruitment, Orientation, Training & Development of new recruits etc.• Maintaining Corporate Relationships with IT/HR Departments of different organizations that include Banks and other financial/non-financial organizations, Embassies, NGOs, Infrastructure Companies, MNCs, Telecommunication industries and Group of Companies, Universities etc. 3. Acting as an IT Training Consultant/Counselor:Core focus on Data Center (epi-Singapore) , Cyber/IT Security & Audit (EC Council, ISACA), IT Service Management (ITILv3, Axelos, UK) and Project Management (PMP, PMI).• Identifying and analyzing clients’ IT Training needs • Proposing alternative IT Training Solutions if required• Conducting Product (IT Training) presentation to give a detailed and clear overview to help clients understand exactly which training domain they might/should be interested in. • Gathering, understanding, updating & sharing IT Training knowledge related to Data Center, Show less

  • Senior Key Account Manager

    Sept 2017 - Jul 2020

  • Key Account Manager

    Oct 2015 - Sept 2017
• 

  TÜV SÜD

  Jul 2020 - now

  • Achieving the sales target for Management System Certification & Skill Development• Develop new business initiative like tie up with new Textile/ Garments/ Knitwear/ Medical device manufacturer/ Toy factories/ Leather industries/ PTE partners/ACT partner, new products on board, New seminar & Workshops regarding each product line etc• Activate visit plan and quote sharing• 12 visits per week or 50 visits per month. At least 8 New Clients per week. Communicating Old clients- 5 call a week.• 20 quotes per week or 100 quotes per month.• Active Partner in Processing Units/ Any Organization/ Associations• Enquiry call and Awareness call for PTE & ACT, All other Trainings• Continuously maintain calling clients for more awareness of trainings, PTE and ACT• Ensure 100% usage of MIS with complete information flow.• Information flow/Replies to all concerns within 24 hrs. Show less

  • Assistant Manager - Business Assurance Services

    Apr 2023 - now

  • Senior Executive, Business Assurance Services

    Jul 2020 - Apr 2023