Bradley Glick

Experience

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  Chapel Hill United Methodist Church

  Jan 2009 - Jan 2011

  Secretary/Designer

  •Data management of records related to congregation, volunteers, tithes, and donations.•Fronted graphic design projects for events, brochures, bulletins, and newsletters.

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  Advanced Network & Computer Services

  Aug 2012 - Nov 2024

  •Manage the evaluation and adoption of continuous improvement measures.•Review existing processes to identify trends and recommend improvements.•Leverage tools and technologies, while supporting automation and generative AI.•Enhance operations and collaboration through solutions in CRM, PSA, and HR software. •Led Media team in executing projects and maintaining client relationships.•Sole administrator and developer of organization’s CRM.•Designed and configured workflows for business processes, including ad-hoc task management, project oversight, and comprehensive knowledge base. •Enhanced reports, documentation, and training material, to provide an excellent, tailored customer experience.•Design and development of websites, maintaining CMS and updates.

  • Continuous Improvement Manager

    Dec 2023 - Nov 2024

  • Media Manager

    Aug 2012 - Dec 2023

  • Designer & Developer

    Aug 2012 - Sept 2020
• 

  Talent Stacker | Salesforce Career Development Program

  Mar 2024 - now

  Salesforce Professional

  •Member of the Talent Stacker Professional Development Program.•Team of Individuals learning best practices around Salesforce and the broader Salesforce ecosystem.•Participate in Live Workshops surrounding key Salesforce Professional Topics to become a high-quality Salesforce Professional and Employee.•Salesforce Study Programs for Certification and Certification Prep.•Professional Development Topics such as Business Requirement Gathering, Solutioning, and Best Practices for Implementations. Show less

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  Jiamini.org

  Jun 2024 - now

  Salesforce Administrator

  •Develop and optimize reports to streamline data management and improve efficiency in accessing key information.•Enhance reporting capabilities to track and analyze activity and trends, providing valuable insights for fundraising efforts.•Improved accuracy of financial data by troubleshooting and resolving issues with existing fields and calculations.

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  B atomic!

  Nov 2024 - now

  Customer Implementation and Success Consultant