Eng. El Ghazali A. Yousif

Experience

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  United Nation Development Projects (UNDP), Khartoum

  Jun 1987 - Feb 1988

  Assistant Project Manager, Animal Production

  - Active involvement in social farming & extension programs for farmers & household in Jazeera Province .

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  Rahad Agricultural Corporation

  Mar 1988 - Aug 1989

  Agricultural Engineer, Animal Production

  - Farming management including supervision of production units for dairy, sheep & poultry.

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  Al Hamad Student Centre

  Oct 1989 - Jun 1990

  Part Time Translator

  English language translater

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  ARASCO

  Jun 1990 - Dec 2016

  • To lead the team of Supply Chain Department to provide timely operations with respect to the job functions & requirement of master production scheduling (MPS) & order fulfillment. Manage the work relationship between the department of Supply Chain and other business related departments aiming to improve & optimize production capacities, proper control & usage of materials, utilizing storage facilities, and transport resources, in a cost effective way, and over all improving order fulfillment to the best level that keeps all concerned satisfied.- Manage company polices & strategies to achieve company goals & objectives.- Work with management to create a productive work environment.- Plan, lead, manage & coordinate work relationships with the related departments of Supply Chain Management, Sales & Marketing, Manufacturing, Warehouses, Logistics (Transport), Material Management Dept. (MMD), Material Resource planning (MRP), Port Silos Project, Quality Assurance Dept. (QAD), and Finance Department.- Plan, manage & guide Supply Chain Department team & functions in all branches to achieve the objectives of the company.- Create & develop smooth & solid working relationship, through approved work procedures & processes, between Supply Chain Department and the departments of Supply Chain Management, between Outbound Logistic Department and other related departments of ARASCO specially Sales & Marketing in all sectors, Manufacturing, ARASCO Logistics (Transport), Finance, QAD , MMD, MRP, Port Silos Project and clients to ensure efficiency in all aspects.- Dealing with customer queries & complaints and address the same through direct contacts or suitable correspondence in coordination with the related departments.- Ensure order fulfillment by complete adherence to the needs. - Utilize feedback from related departments and formulate proper planning programs to ensure better performance.- Continuous development of work .- Setting accountability tools . Show less - Leads a team of professionals who plays an important role in sales & marketing operations.- Lead operations department heads to provide & mange timely operations. - Plan & manage the functions of the Department of operations across branches.- Manage operations team to achieve better order fulfillment, better technical services & advices to the customers, and technical training for sales & marketing team. - Set plans & polices with manufacturing / suppliers, quality assurance, and logistics to ensure efficiency in products supply, better product quality & on time delivery to the customers.- Dealing with customer queries & complaints and address the same through direct contacts or suitable correspondence in coordination with related departments.- Decisions on setting accountability measures & evaluating the team performance continuously. Show less - Leads a team of customer service professionals who plays an important role in the smooth functioning of the customer service operations.- Lead customer service Department to provide timely sales service operations and manage customer expectations. - Plan & manage Customer Service Dept. functions across branches.- Manage customer service team to achieve better product improvement, better product and technical service to the customers and technical training to sales & marketing team. - Create & develop smooth & solid working relationship between Customer Service team & other teams of Sales & Marketing and other related activities.- Create & develop an efficient work plan to improve customer service in coordination with sales & marketing.- Plan & coordinate with manufacturing / suppliers and logistics to ensure efficiency in products supply & movement to the customers.- Dealing with customer queries & complaints and address the same through direct contacts or suitable correspondence in coordination with related departments.- Decisions on setting accountability measures & evaluating the team performance continuously. Show less

  • Senior Manager - Supply Chain Management

    May 2014 - Dec 2016

  • Sr. Sales Operations Manager

    Apr 2012 - May 2014

  • Customer Service Manager

    Jan 2007 - Apr 2012

  • Sales & Marketing - Area Manager ( Eastern Province , KSA)

    Jun 1995 - Jan 2007

  • Sales Coordinator

    Mar 1993 - May 1995

  • Sales Representative

    Jun 1990 - Mar 1993
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  Khairat Feeds Company

  Sept 2017 - Oct 2018

  Supply Chain & Logistics Manager

  * Manage and organize the team of Supply Chains and Logistics (SC&L) according to the company's vision and strategy for SC&L through a plan of action to ensure the achievement of the objectives.* Develop, design, implement, analyze & review SC&L plans, operations systems & work procedures that support the company's strategy in managing its activities.* Develop policies, plans and procedures for procurement to find cost-effective deals with suppliers, to secure contracts on beneficial purchase terms and to discover the best ways to reduce the Company's purchasing expenses.* Monitor the status of the local and global market, expectations, identify changes, determine their impact on the activities of SC.* Develop the policies, plans and procedures necessary to manage, develop & maintain logistics activities, warehouses (W/Hs), transport and customer services to achieve the objectives.* Management of Logistics, W/H, Transport activities, MRP, inventory control and storage.* Finding appropriate solutions to problems related to SC&L, Procurement, W/Hs, imports/ exports, or customer issues.* Setting an appropriate development and training programs that assist in the promotion and improvement of the work.* Setting an appropriate mechanism to evaluate and stimulate the performance of the staff.* Keep continuous work development & accountability. Show less

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  Al Wisam Feeds Factory

  Nov 2018 - now

  Deputy General Manager

  • Support the General Manager to plan, develop, implement business procedures, controlling cost or expenditure, maintain quality standards, training employees, budgeting, and oversee company policies and strategies of the business.• Assume the general manager's responsibilities in his absence.• Participate in key decisions as a member of the executive management team.• Provide leadership with a focus on business proper management and continuous improvement of the work programs.• Establish and implement the work procedures and operational best practices.• Assist to prepare policies & strategies and design all departmental targets that help to achieve goals & objectives at various sectors. • Assist all departments to formulate all policies and plan all managerial activities to ensure smooth functioning of all sectors.• Develop performance measures that support the company's strategic direction.• Monitor and direct the implementation of strategic business plans.• Oversee all the company activities, assigning tasks, leading meetings and implementing initiatives handed down by the general manager.• Analyze and implement work policies and procedures, oversee short- and long-term business plans and initiatives and help in controlling all business activities.• Analyze all the activities for future programs and recommend improvements to all business policies, plans and procedures and prepare all the reports required.• Ensure the integrity of work operation management.• Administer everyday operations for the company and provide support to all operations and manage all administrative & financial activities.• Develop effective working relationships with key suppliers and get estimates from various vendors.• Interact with a company’s personnel and respond to and resolve internal and external grievances.• Develop and implement an efficient staff training programs as per requirement.• Motivate personnel to meet company goals. Show less

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  Al Wisam Feed Factory

  Jan 2022 - now

  General Manager

  • Formulating the overall business strategy.• Developing key performance goals & objectives.• Making operational & process decisions by creating and implementing business plans & polices to ensure effective business performance, and proper resources management.• Maintaining & managing the budgets and optimize expenses.• Managing & evaluating the staff and establishing the correct work procedures that serve the business.• Problem solving by providing solutions that improve business processes to the optimum level to ensure better productivity.• Evaluate and improve business operations and financial performance.• Overseeing work operations & overall work performance.• Prepare & provide regular report to upper management. Show less