Deep Enrich
Katrin Huhne
Platform Coordinator
642 followers
London, England, United Kingdom
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About me
Director - Client Resolution at Visa
Education
ESO Halle
2006 - 2009International Administration Management and Marketing
Martin-Luther-Universität Halle-Wittenberg
2004 - 2006Intercultural Studies, Media and Communication and Economics
University of Exeter Business School
2022 - 2024Postgraduate Degree Strategic Leadership and Management
Experience
On Demand is now Vubiquity - http://www.linkedin.com/company/vubiquity
May 2010 - Aug 2010Platform CoordinatorAssisted in the launch of a new VOD service in GermanyResponsible for on-time delivery of digital content (Media & Metadata) to numerous VOD/NVOD services in Germany/Austria
Visa
Aug 2010 - nowDirector - Client Resolution
Jul 2024 - nowSenior Client Success Manager
Oct 2022 - Sept 2024Client Services Senior Manager
Aug 2018 - Oct 2022Customer Support Team Lead
May 2015 - Aug 20181st Line Support Analyst
Sept 2012 - Apr 2015VOL Support Executive
Oct 2011 - Aug 2012Consumer Support Representative
Aug 2010 - Sept 2011
Licenses & Certifications
Advanced Coaching
Megan Thomas CoachingOct 2021- View certificate
Chartered Manager Fellow
Chartered Management InstituteJun 2024
- View certificate
DISC Certified
The Coaching AcademyJan 2023 
Coaching for Business
City, University of LondonDec 2019- View certificate
Visa University Faculty - Bronze 2023
VisaOct 2023 
ITIL® Foundation Certificate in IT Service Management
AXELOS Global Best PracticeMay 2017
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