Gabriel Resende

Experience

• 

  EngNet Consultoria

  Aug 2015 - Mar 2016

  Consultant

  Business consultancy focused on communication networks, setting up the sales funnel and monitoring social media.

• 

  Projetos Consultoria Integrada

  Sept 2017 - Feb 2018

  Consultant

  Business consultancy focuses on processes and identity of companies, in addition to mapping and designing internal processes.

• 

  Sabin Diagnostic Medicine

  Oct 2020 - Mar 2021

  First line of costumer service, dealing with exams registration and health plans.

  • Costumer attendant

    Jan 2021 - Mar 2021

  • Intern

    Oct 2020 - Dec 2020
• 

  Sicoob

  Mar 2021 - now

  Analysis, creation, development and management of products for the general insurance area, with the aim of mitigating risks for members and offering products that best suit their needs. Responsible for the credit card receivables, receivables control platform and guarantee funds (FGO, FGI and FAMPE) with the aim of mitigating risk in credit operations. Working together with two development teams to maintain and evolve the products and the platform. Worked with Visa and Mastercard aiming to analyze, identify and recover fraudulent transactions, in addition to preparing reports and presentations with management focus. Worked with Visa and Mastercard aiming to analyze, identify and recover fraudulent transactions.

  • Product Manager

    Feb 2024 - now

  • Product and Process Analyst - Digital Plataforms

    Jun 2022 - Jan 2024

  • Fraud Analyst

    Aug 2021 - May 2022

  • Fraud intern

    Mar 2021 - Jul 2021