Joseph Neil

Experience

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  Guzman y Gomez Mexican Kitchen

  May 2016 - Jan 2021

  Shift Manager

  • Leadership Position - leading restaurant operations and shifts, working in a fast-paced environment with teams of up to 16 people, proven ability to meet KPI’s including cost of labour (<33%), COGS, sales (up to 16k/day), customer satisfaction control (<4/5 rating), developing team members through coaching and training, financial and daily reports, inventory management, banking, ordering, food safety procedures, WH&S, cooking and food preparation• Procedure – Proven ability to meet organisation processes and procedures within food safety, WH&S, restaurant management systems, banking• Management - 3 years spent as supervisor leading restaurant operations, proven ability to set, manage and meet KPI’s within a leadership position, proficient in TANDA (cloud-based management system)• Teamwork - 2 years as a cook with tasks including cooking (grill, stove, deep fryer), food preparation, following food safety procedures, managing BOH inventory Show less

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  Direct Care Resources

  Oct 2021 - Dec 2023

  Human Resources Advisor

  Human Resources Generalist leading strategic operations with expertise in workforce management, end-to-end recruitment, HRMS, LMS operation and administrative tasks