
Joseph Neil
Shift Manager

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About me
Human Resources Professional
Education

TAFE NSW
2013 - 2014Certificate IV Business
James Cook University
2016 - 2019Bachelors Human Resources Management
Experience

Guzman y Gomez Mexican Kitchen
May 2016 - Jan 2021Shift Manager• Leadership Position - leading restaurant operations and shifts, working in a fast-paced environment with teams of up to 16 people, proven ability to meet KPI’s including cost of labour (<33%), COGS, sales (up to 16k/day), customer satisfaction control (<4/5 rating), developing team members through coaching and training, financial and daily reports, inventory management, banking, ordering, food safety procedures, WH&S, cooking and food preparation• Procedure – Proven ability to meet organisation processes and procedures within food safety, WH&S, restaurant management systems, banking• Management - 3 years spent as supervisor leading restaurant operations, proven ability to set, manage and meet KPI’s within a leadership position, proficient in TANDA (cloud-based management system)• Teamwork - 2 years as a cook with tasks including cooking (grill, stove, deep fryer), food preparation, following food safety procedures, managing BOH inventory Show less

Direct Care Resources
Oct 2021 - Dec 2023Human Resources AdvisorHuman Resources Generalist leading strategic operations with expertise in workforce management, end-to-end recruitment, HRMS, LMS operation and administrative tasks
Licenses & Certifications

Covid-19 Infection Control Management
Qld HealthJan 2022
Blue card
Australian Government Department of Human ServicesNov 2021
RSA
EtrainuJun 2014
RSA
Clear To WorkMay 2021
Food Handling
Clear To WorkApr 2021
RGS
EtrainuFeb 2016
NDIS Worker Screening Check
Australian Government Department of Human ServicesNov 2021
First Aid
Coral Sea TrainingNov 2018
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