Dmitry Efremov

Experience

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  ZAO Optilink

  Jun 2003 - Sept 2007

  Head Of Department

  As a head of department (8-10 employees): hired and trained personnel, wrote documentation, kept internal accounting, and negotiated with.As a technical support specialist: supported users (help desk), set up computers and installed programs.

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  UniCredit Bank Russia

  Jan 2008 - Aug 2010

  Senior System Administrator

  Was engaged in support of informational systems and users, conducted systems updates, wrote documentation, trained users. Administered digital telephony. Managed and deployed servers, was in charge of backup and restore.

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  Sofia Doors

  Sept 2010 - Jul 2013

  Project Manager

  Modeled and optimized the process of working with projects.Implemented over 300 standard mini-projects in 3 years. Received no more than 5 complaints and missed 2 deadlines by several hours;Received overwhelmingly positive feedback from project managers and my partners.

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  Tactise

  Nov 2013 - Jan 2022

  Senior Business Analyst | Product Manager | Project Manager

  As a project analyst: held meetings, made presentations; conducted researches, audits, interviews; defended taken decisions before the stakeholders; modeled business processes, wrote technical documentation (specifications, artifacts, instructions, and manuals); conducted individual and group trainings; set tasks for developers, formed releases; studied international standards and legislation of the Russian Federation in the field of industrial safety.As a product manager: formed CJM and Roadmap; managed the product backlog: filling, prioritizing; conducted problem and JTBD interviews, provided competitors research; helped with market segmentation for the marketing department.As a project manager: formed roadmaps of projects, planned the progress of projects, made reports on the projects’ progress to stakeholders. Show less

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  ООО "СИГМА"​

  Jan 2022 - Mar 2023

  Business Analyst

  Translates business needs into system/ application requirements and project components to help determine solutions to business problems. Assists team members in producing functional requirements for tool development. Proactively identifies and manages changes to requirements and identifies risks for Sigma's clients.Research, analyze, validate, document business requirements. Utilizes subject matter expertise to jointly drive to an effective business design. Leverage subject matter expertise to provide high-level estimates and time frames for future project work. Documents detailed, comprehensive business requirements that can be used by the technical team when building technical designs. Works with other BAs to ensure that business design is cohesive across all functional areas impacted. Show less

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  Self-employed

  Jan 2023 - now

  IT Analyst