Cassie Davis

Experience

• 

  Verizon

  Mar 2006 - now

  -Developed, trained and coached a team of customer service representatives by adapting teaching methods and holding representatives accountable for their performance.-Proven project management experience, including center-wide launches of corporate initiatives and training facilitation for both peers and representatives. -Identified and co-implemented best practice for internal sales audit strategy to ensure representative compliance with commission-related processes.-Led center initiatives and trainings to drive consistencies and process implementation within center.-Selected as member of career progression team, recruited candidates, interviewed, and provided feedback to assist with future career development. Show less

  • Assoc Dir- HR Operations (Talent Acquisition)

    Dec 2021 - now

  • Talent Acquisition Consultant

    Oct 2020 - Dec 2021

  • Recruiter

    Apr 2015 - Oct 2020

  • Customer Service Supervisor

    Mar 2006 - Apr 2015