David Francisco

Experience

• 

  SUNY Potsdam

  Jun 2008 - May 2011

  • Writing tutor

    Jan 2010 - May 2011

  • Orientation leader

    Jun 2008 - Jan 2011
• 

  The Distillery

  Mar 2012 - Mar 2014

  Server
• 

  BRIGHTON CENTRAL SCHOOL DISTRICT

  Jan 2014 - Jun 2015

  Long Term Substitute Teacher

  7th grade ELA (Jan-June 2014)Reading AIS 7th and 8th grade (Mar-June 2015)

• 

  Damiani Wine

  Sept 2014 - Dec 2015

  Sales And Marketing Representative

  Boosted sales throughout various off-premise locations, including several wine festivals in the Canandaigua/Rochester area.Fielded questions about specific wines as well as provided knowledge about specific food pairings.Managed cash, wine and tasting supplies for accurate bookkeeping and inventory control.

• 

  Penfield Central School Dist

  Sept 2014 - Jan 2015

  Long Term Substitute Teacher
• 

  Hilton Central School District

  Oct 2015 - Aug 2021

  English Teacher

  Proven abilities as an instructor in developing instructional practices for approximately one hundred-twenty high school students.Spearheaded standards based grading practices for grades 11-12 ELA in order to accommodate a diverse range of learners.Facilitated and participated in professional development in diversity and equity as well as district/department curriculum writing.

• 

  Living Roots Wine & Co.

  Jun 2021 - Dec 2021

  Tasting Room Associate

  Possesses knowledge about wines, accurately describes wines, wine-making techniques, winery history, appellations, and unique aspects of wines. Handles routine purchasing transactions, including operating the cash register, accounting of daily sales, and processing returns and discounts. Takes the initiative for self-development in the areas of our wines, our brands, general hospitality, and for acquiring effective sales techniques and acumen.

• 

  Barnes & Noble College

  Jan 2022 - May 2022

  Assistant Manager

  Supports store operations in partnership with the Store Manager.Responsible for fulfilling online orders and responding to customer inquiries.Leads sales associates in order to provide best service and operations.Maintains knowledge of new inventory, textbook editions, software usage, and other services offered by BNED.

• 

  Fuel Sales Academy

  May 2022 - Jul 2022

  Sales Development Representative

  Led company in metrics by exceeding 64 calls a day requirement by at least 110% and exceeding minimum of 3 meetings set in a two-week period for Learning.com by 200%.Leveraged sales tools including, but not limited to, Salesforce, Outreach, and Slack in order to communicate with leads and colleagues.Refined call scripts and discovery messaging through a solutions-based approach that addresses pain points with K-12 personas.

• 

  Learning.com

  Aug 2022 - now

  Collaborate and strategize with qualifying schools for the Florida Rural Digital Literacy and Computer Science Program. Work includes implementation plans, professional development trainings, and maintaining customer satisfaction.Organize and deliver regional and school specific product trainings, demonstrations, webinars, consultations, and presentations to educators and/or administrators for the suite of Learning.com solutionsCoordinate with Customer Support team to assist with SIS sync, data imports, technical and implementation support for customers Work directly with customers onsite and virtually, through email, phone, and other methods to identify and resolve implementation issues Compile data regarding customer issues and determines appropriate actions and interventions based upon usage data, internal and customer feedback Support Senior Vice President of Strategic Initiatives in onsite and web meetings with external stakeholders through data reports, district updates, and overall health metrics of the program Identify and pursue upsell opportunities at a district level and a state levelCollaborate in special projects such as conducting quality reviews of adult education curriculum and creating summer curriculum opportunities for customers Show less Proactively prospect specific K-12 personas through cold-calling and email campaigns in order to generate demo meetings and pipeline.Continuously improve upon outbound sales skills through strategic planning, active listening, and using open-ended questioning strategies.Effectively navigate the full sales cycle for small accounts.Maintain accurate account and call records in Salesforce & Outreach.Research state education initiatives for computer science and digital literacy standards in order to write state-targeted email campaigns.Utilizes Salesforce, Outreach, Slack, Gong, and Microsoft Office to maintain and improve upon workflow. Show less

  • State Program Manager, Florida

    Nov 2023 - now

  • Sales Development Representative

    Aug 2022 - Nov 2023