Astrid Trowbridge

Experience

• 

  IBOS Banks

  Jan 1992 - Jan 1995

  Sales and Marketing Assistant

  Joint venture of Royal Bank of Scotland and Banco Santander (25 staff, 3 international sites):⧫ Organisation of logistical support to multi-site international team⧫ Design of marketing material and coordination of events⧫ Supervision of junior staff

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  Saladin Ltd - FAME group

  Jan 1995 - Jan 1998

  Business Development Officer

  Trading price analysis software company (100 staff, 4 international sites):⧫ Implementation of new business development system internationally⧫ Training and supervision of multi-site data reporting team⧫ Organisation of sales and marketing events

• 

  Lloyd Recruitment Services

  Jan 1998 - Jan 1999

  Recruitment Consultant

  Privately owned recruitment consultancy (10 staff, 2 sites):⧫ Account management and business development⧫ Talent sourcing and placement⧫ Administration of temporary assignments

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  London Borough of Richmond upon Thames

  Jan 2002 - Jan 2012

  HR Service for a local authority (5000 staff) and 100 schools and colleges (2500 staff):⧫ Design and roll out of new interactive HR intranet site for 5000 staff⧫ Design of new change management processes for major restructuring exercises⧫ Design and implementation of new flexible and remote working program⧫ Review and relaunch of all employment relations policies⧫ Design of rolling training program for managers (equalities, conflict management)⧫ Management of all HR Freedom of Information and Subject Access requests 收起 HR Service for a local authority (5000 staff) and 100 schools and colleges (2500 staff):⧫ Creation and support of diversity staff support groups (gender, race, disability, LBGT)⧫ Introduction of equality reporting system (including equality impact needs assessments)⧫ Design of work-life balance package for all staff (including flexi time and homeworking)⧫ Management of reasonable adjustments for disabled staff⧫ Expert advice to management teams across the organization (conflict resolution) 收起

  • HR Project Manager

    Jan 2006 - Jan 2012

  • HR Equality & Diversity Manager

    Jan 2002 - Jan 2006
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  Royal Borough of Kingston upon Thames

  Jan 2012 - Jan 2020

  HR Consultant - Equalities and Engagement

  HR Service for 2 local authorities (4000 staff), 1 private/public partnership (700 staff) and 200 schools (5000 staff):⧫ Development, negotiation and launch of tailored agile working solutions to implement strategic organisational efficiency programs across two local authorities⧫ Development, implementation and monitoring of corporate provisions to optimise equality, diversity and engagement organisational commitments⧫ Review and development of policies and procedures, with provision of expert advice to management on contentious HR issues and complex cases.⧫ Design and provision of training for managers and teams to improve consistency in internal processes (employment law, best practice, conflict resolution mechanisms)⧫ Development of all policies, procedures and processes to facilitate the creation of a new public private entity to deliver targeted social services⧫ Design and implementation of specialist HR website to support the launch of new expert advice service to schools, colleges and academies⧫ Management of project teams to deliver organisational change 收起

• 

  Freelance - Chartered Member CIPD

  Feb 2020 - now

  HR and OD Consultant

  HR Management Consultancy for not-for-profit SMEs⧫ Development and implementation of agile working solutions⧫ Design of tailored learning programmes and dynamic online content⧫ Organisational development and corporate resilience management

• 

  HOLDING-SERVICES-INVESTISSEMENTS.FSB

  Nov 2021 - now

  Administration Manager

  Property management and professional cleaning services (12 companies, 500 customers, 30 employees)⧫ Optimisation of staff rota management and client invoicing systems for all companies to improve efficiency⧫ Team planning and client liaison for 2 industrial and home cleaning companies⧫ Rental operations management for 8 property companies⧫ Mentoring of junior staff