Ramona Wenger

Experience

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  St. Lukes Medical Center

  Jan 1982 - Jan 1983

  Staff Nurse
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  City of Milwaukee

  Jan 1983 - Jan 1989

  Public Health Nurse
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  Family Health Plan

  Jan 1989 - Jan 1989

  Triage Nurse
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  Cobb County Board Of Health

  Jan 1989 - Jan 1990

  Senior Nurse
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  Cobb-Douglas Developmental Services

  Jan 1990 - Jan 1993

  Lead Nurse
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  Visiting Nurse Health System

  Jan 1993 - Jan 1994

  Contract Nurse
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  McKesson Health IT

  Jan 1993 - Jan 2015

  Executive leader and strategist to sales support programs. Managed six direct reports.• Achieved high functioning healthcare information technology Customer Reference, Migration Success and Request for Proposal programs through strategy design, key stakeholder influence, tactical execution and program management, resulting in smooth sales contracting.• Advanced corporate talent pool through mentoring direct reports in staff management and counseling subject matter experts in functional independence. Show less Singular resource chosen by Senior Vice President to initiate, develop and lead a unique program targeted to high profile, complex, multi-facility healthcare enterprise accounts.• Led key accounts into long term corporate commitment and contracting through identifying, nurturing and growing collaborative working environment between senior executives, customer C-suite and departmental stakeholders.• Enabled customer contractual commitment achievement through program strategy creation, tactical step launch, executive governance establishment, key event initiation and overall program management. Show less Executive oversight and program management responsibility to the service delivery process for 80+ healthcare information technology products deployed within the Canadian market.• Identified Canadian information technology product related needs through solid communication and relationship development with customer and corporate senior executives, Canadian government entities and third party business partners.• Advanced Canadian product to market development process through detailed product assessment, deliverable definition creation and pilot site identification. Show less Culturally sensitive liaison to senior corporate and third party partner executives in addressing marketing, sales, development and service issues unique to the international market. Guided the healthcare technology product solution strategy for countries outside the U.S. including Europe, Australia, Canada and the Middle East.• Grew international business through programmatic management of unique development processes including needs identification, business case creation and defining objectives.• Strengthened multi-million dollar sales growth through creation of marketing events. Show less

  • Vice President Customer Programs

    Jan 2014 - Jan 2015

  • Strategic Account Executive

    Jan 2013 - Jan 2014

  • Territory Vice President

    Jan 2012 - Jan 2013

  • Enterprise Account Executive

    Jan 2011 - Jan 2012

  • Customer Program Executive

    Jan 2008 - Jan 2011

  • Director Canadian Services & Product Management

    Jan 2003 - Jan 2008

  • International Programme Manager

    Jan 2000 - Jan 2003

  • Senior Consultant

    Jan 1998 - Jan 2000

  • Consultant

    Jan 1996 - Jan 1998

  • Quality Assurance Coordinator

    Jan 1995 - Jan 1996

  • Senior Implementation Analyst

    Jan 1993 - Jan 1995
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  Sentry Data Systems

  Jan 2016 - Jan 2016

  Senior Director Customer Success

  Strategic leader to customer success. Managed 20 direct & indirect reports.• Executive leadership of regional management team and account managers in driving goal focused proactive customer success initiatives, leading to improved customer relations.• Reporting into the Senior Vice President collaborated in the strategic design and launch of a newly created Customer Success business unit.