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Carlos Toossi

Carlos Toossi

Customer Representative Sales & CSI

Followers of Carlos Toossi2000 followers
location of Carlos Toossiأونتاريو تورونتو كندا

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  • Timeline

  • About me

    General Manage

  • Education

    • Felton University

      2005 - 2007
      PhD Business Administration Summa Cum Laude

    • HUMBER College – ETS

      2021 - 2021
      Real Estate Education Real Estate Average of 88 %

    • Weybridge University

      2004 - 2006
      Master Degree in Business Management Business Administration, Management and Operations Magne Cum Laude

    • Weybridge University

      2000 - 2004
      Bachelor in Business Administration Business Administration Magne Cum Laude

    • Canada College

      1990 - 1992
      Associate's degree Business Administration - Marketing

    • York University

      1992 - 1995
      Micro Computer & Business Applications

  • Experience

    • Applewood Chev olds Cadillac

      Jan 1992 - Jan 1998
      Customer Representative Sales & CSI

      -Award of excellence for outstanding sales and customer services for 16 months consecutively- Elevated the level of customer satisfaction to 98%- Developed weekly sessions to promote sales within dealership- Promoted to the position of news broadcaster by the production team, which provided 30 second commercial spot for the dealership

    • PARKWOOD CADILLAC CHEV OLDS GM

      Jan 1998 - Jan 2001
      General Sales Manager

      - Managed, new and used car department- Conducted training programs for new salespersons- Prepared analytical monthly reports and determined sales strategy- Sales Target Planning- Marketing Strategies- Overall operational runs

    • NORTH TORONTO MAZDA

      Jan 1998 - Jan 1998
      Business Manager / SALES Manager

      - Managed dealer plan & RV financial institution such as Scotia bank, Royal Bank, TD Bank, automotive manufacturer's planing and leasing, life and disability insurance, and extended service agreements, through effective product presentations, which increased the overall gross profit per car and level of customer satisfaction

    • ADDISON ON BAY CADILLAC PONTIAC GMC

      Jan 2001 - Jan 2005
      General Sales Manager

      - Managed, new and used car department and served high profile customers- Performed appraisal trades and assisted sales staff in variety of tasks- Increased overall Cadillac sales by 35%- Achieved the level of Highest customer satisfaction to 94.5%

    • Kipling Auto Center

      Mar 2005 - now

      Managed All Operation, Sales, Service, Body-shop, Kipling Automotive Institute- Conducted training programs for new Salespersons. Responsible for the successful operation of the dealership - Handle promotional duties and customer relations- Responsible for all staff (hiring, training)- Ensure that the dealership, service department and body shop and the Used car sales meet objectives.- Plan, organize and coordinate activities, marketing, sales, etc.- Overall responsibilities for the reputation, efficiency, and profitability of all departments- Responsible for assisting customers to arrange financing, insurance, and all other inquiries Show less

      • General Manager Operations

        Mar 2005 - now

      • General Manager

        Mar 2005 - now

    • Remax Professional

      Oct 2021 - Oct 2023
      Executive Sales Representative

    • Re/max West Realty Inc.

      Jul 2024 - now
      Executive Sales Representative

  • Licenses & Certifications

    • The Toronto Board of Trade Excellence Award

      Business Excellence Award Planning Committee
      Jan 2006

    • READERS CHOICE AWORDS Etobicoke Customer Satisfaction

      THE ETOBICOKE Chamber of Commerce
      Dec 2005