Ju Antonio

Experience

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  Self-employed

  Jun 2007 - Jun 2024

  Technical Specialist

  • Proficient in products and services including T-Mobile, Apple, iOS, macOS, Samsung, Google, Verizon, AT&T, Microsoft, Android, MetroPCS, Cricket, Spectrum, and Xfinity.• Diagnosed and resolved issues efficiently.• Supported consumer WiFi/Mesh networking platforms (Linksys, D-Link, Google WiFi, ASUS).• Experienced in firewall configurations, parental controls, and service provider modems/routers.• Delivered exceptional customer service and troubleshooting.

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  Freelance

  Aug 2007 - Jun 2024

  Data Entry Specialist

  • Proficient in Excel and data verification.• Managed large datasets with meticulous attention to detail.• Familiar with Microsoft Office Suite, Google Workspace, and CRM systems.

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  Ridge Capitol Bar & Grill

  Jan 2009 - Jun 2017

  Co-Owner

  • Co-launched a local bar/lounge renowned for live shows and celebrity clientele, including Cardi B, Young Chris, Neef Buck, Fabolous, Bernice Burgos, and Dion Waiters.• Built and nurtured professional relationships to amplify the brand's visibility.• Directed daily operations, including customer service, inventory management, and marketing initiatives.• Negotiated supplier contracts, achieving cost reductions and enhanced quality standards.• Devised innovative marketing strategies to foster business expansion.• Recruited, trained, evaluated, and supervised staff, adhering to company protocols.• Conducted market research studies to analyze consumer preferences and inform strategic decisions. Show less

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  Sports Authority

  Jun 2013 - Jun 2016

  Sales Team Lead

  • Led a high-performing team of sales associates.• Ensured exceptional customer service and monitored sales metrics.• Played a key role in recruitment, training, and development efforts.• Achieved notable sales growth and received multiple awards for exceptional service.

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  DICK'S Sporting Goods

  Jun 2016 - Jun 2017

  Retail Sales Lead

  • Led a team of sales associates to achieve sales targets.• Provided exceptional customer service and supported recruitment efforts.• Planned and organized operations with a 30-day outlook.• Achieved daily sales of $80,000 to $100,000 and exceeded regional annual sales goals by 30%.

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  Woodgrain

  Jun 2017 - Dec 2018

  Warehouse Lead

  • Utilized a tow tractor for efficient material handling in a range of warehouse operations.• Managed inventory through barcode and RFID scanning for real-time updates and accurate stock counts.• Performed order-picking tasks using RF scanners, including receiving instructions, locating items, confirming picks, and updating statuses.• Scanned incoming shipments, verified contents against orders, and direct materials to designated storage areas.• Contributed to inventory control through cycle counts and discrepancy resolution.• Maintained high-quality standards by inspecting materials for defects before shipment, ensuring top-quality deliveries.• Adhered strictly to safety protocols with comprehensive training in equipment handling and safety practices. Show less

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  Woodgrain

  Jun 2020 - Nov 2023

  Warehouse Supervisor

  • Managed two outbound departments handling various order types, including online, broadcast media, social media, independent, and Home Depot orders.• Supervised teams to ensure streamlined operations in order fulfillment (picking, packing, shipping) to meet strict company and customer standards.• Monitored and coordinated inventory levels with the inventory control team to maintain high-quality outbound shipments.• Analyzed key performance metrics to optimize efficiency and ensure punctual deliveries.• Implemented training initiatives to enhance team skills and enforce safety protocols.• Contributed to modeling efforts for Woodgrain Distribution's "Meet the Team" social media platforms and billboards in Fruitland, Idaho.• Exclusively utilized SAP for managing inventory, processing orders, and enhancing operational workflows. Show less