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Jerry Yan

Jerry Yan

Followers of Jerry Yan973 followers
location of Jerry YanNew Territories, Гонконг (Китай)

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  • Timeline

  • About me

    Manager @ Hong Kong Disneyland | Operational Excellence, Talent Acquisition, People Management

  • Education

    • The Hong Kong Polytechnic University

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      Master's degree Logistics, Materials, and Supply Chain Management

      To gain the most updated knowledge and industrial trend in supply chain and apply knowledge on enhancing supply chain performance

    • Shun Tak Fraternal Association Leung Kau Kui College

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    • The Chinese University of Hong Kong

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      Master's degree System Engineering and Engineering Management

    • The University of Hong Kong

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      Bachelor's degree Electronics and Communications Engineering

  • Experience

    • C.T.C. Coils Limited

      Jan 2003 - May 2013

      • Oversaw manufacturing operations in Dongguan, China with 1,000 operators, achieving monthly throughput of 500KKpcs of components.• Implemented NPI procedure for new products, ensuring efficient manufacturing and product quality.• Applied six-sigma and 5S concepts for continuous improvement, resulting in a 20% reduction in material costs. • Supported Engineering Department in product specifications and design at C.T.C. Coils Limited• Analyzed market trends and reported to COO regularly• Executed promotion plans from top management

      • Project Manager

        Jan 2008 - May 2013

      • Sales & Marketing Engineer

        Jan 2003 - Dec 2007

    • Hong Kong Disneyland

      May 2013 - Jan 2023

      • Led a team of industrial engineers to provide management consultant support to all lines of business, identifying areas for improvement and ensuring smooth project launches.• Planned and developed Resort expansion, conducting detailed analytical capacity assessments resulting in securing over US$10M.• Developed metrics for monitoring operations performance for Theme Park and Hotel operations, increasing operation efficiency by 20%. • Led cross-functional team to develop new shuttle bus deployment plan, saving 10% (US$2M) for a six-year service contract.• Collaborated with Internal Control and IT teams to implement inventory management system, reducing stock by 30%.• Introduced Erlang-C workforce planning model at Disney Reservation Centre for improved workforce representation.

      • Industrial Engineering Manager

        Jan 2019 - Jan 2023

      • Senior Industrial Engineer

        May 2013 - Dec 2018

    • The Hong Kong Jockey Club

      Jan 2023 - Mar 2024
      Manager, Membership Operations Change Management Support

      • Led cross-functional teams to implement operational and service improvement initiatives, resulting in enhanced operational performance and efficiency.• Managed system and process change impact on employees through training and communication protocols, ensuring smooth transitions.• Provided post-implementation reviews and evaluations to stakeholders for continuous improvement in project and operations support.

    • Hong Kong Disneyland

      Mar 2024 - now
      Manager, Front of House Talent Acquisition

      • Developed talent acquisition strategy for frontline operational positions from various talent markets and channels.• Collaborated with Workforce Management to address manpower needs in different operational areas.• Led recruitment events strategy for mass hiring activities, overseeing operations and logistics for successful hires.

  • Licenses & Certifications

    • Registered Quality Professional (Green Belt)

      Six Sigma Institute
      Jun 2012